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Hard Reset My phone is a moto q 9c,and i guess i had to many failed attemps at my password now it won't even let me enter a password. In the manual it says you can do a hard reset by holding down the center select key for 5 sec. while turning the phone on but its not working!!!

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  • Stephanie Morris Feb 12, 2008

    Yahoo!!!!! You are awesome! Thank you sooooo much. Gypsy999



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Make your your are pressing the center key properly (make sure only the center key is depressed and not together with the DPAD that surrounds it). Use your nail to depress it.

Posted on Feb 12, 2008

  • 1 more comment 
  • Damen Wong
    Damen Wong Feb 12, 2008

    Also, try it without holding it for 5 seconds. Try it after holding it for a second or two.

  • Damen Wong
    Damen Wong Feb 12, 2008

    If it still doesn't work try the same procedure but instead of holding the center key, hold the E and Z keys.

  • Damen Wong
    Damen Wong Feb 12, 2008

    I am glad it worked out for you =)

    Did you accept the solution?

    Thank you for using FixYa!



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I can not enter any text into my phone. When I attempt to respond to text messages etc., the phone freezes and I have to take the battery out to reset it.

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here is a post that will help you to update and reload your software.
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Jun 17, 2009 | Motorola Mobility MOTO Q 9c Smartphone

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master reset mabye
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Please Rate Me :)

Jan 16, 2009 | Motorola Mobility MOTO Q 9c Smartphone

1 Answer

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