Question about Office Equipment & Supplies
Brand new, initial set up for printer feature. Only have one cassette. Paper fully loaded. Copies fine.
When trying to print test page from PC, both the instrument panel on the machine and and the PC software printer monitor show that there is no paper in cassette 1.
Have tried printing from manual feed also, same warning: Load paper.
Have loaded and reloaded paper.
Picks up paper for copying just fine.
What the problem sounds like is that the machine and print driver are set to diifferent paper types.
One says plain paper and the other bond paper.
Or something like that, the machine says bond and the printer plain paper.
Chech the size setting and paper orinentation.
Most of the time the paper type is wrong. Also check paper color etc etc. Something between the machine and driver is mismtached.
Posted on Feb 12, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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