Question about Fellowes DM15C Shredder
After clearing the jam (with the unit unplugged!), let the unit cool completely, then try using it again. A notice on the nameplate inside my unit says: "2 min on/4 min off." Apparently, a thermal cutoff keeps it from overheating by automatically preventing continued operation that might otherwise melt the parts. So heed the directions. I had the same problem with my NoviTech Model PS-026/B2 crosscut shredder (max: 5 sheets, 1 credit card). Also, make sure the motor mechanism is seated square and flush on the bin. I tried testing it out of the bin, and the green ready light wouldn't come on -- for a good reason: safety. (I still have all of my fingers, thanks to that!) Hope this helps.
Posted on Aug 17, 2008
Call Novitech at 1-866-238-2490 for help.
Posted on Jan 03, 2009
For user snowbut you may have plastic strippers on underside that have broken or the area holding the cutter in place on the one side may have cracked allowing cutters to move together
For user kooljay without more info you may have a broken gear or a dirty, stuck, or broken paper feed sensor.
To answer your questions better contact Fellowes Customer Service at 1-800-945-4545
Posted on Feb 26, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 29, 2015 | Office Equipment & Supplies
Nov 04, 2013 | Omnitech 18-Sheet Cross-Cut Shredder
Oct 12, 2013 | Embassy Intek Tx40b 4 Sheet Countertop...
Sep 17, 2013 | Fellowes W10C Cross-Cut Paper Shredder
Jun 26, 2011 | Aurora Electronics AS1015CD Cross-Cut...
Feb 25, 2009 | Fellowes DM8C Cross-Cut Shredder
Jan 12, 2009 | Royal Office Equipment & Supplies
Nov 15, 2007 | Achiever CCS-1500 Cross-Cut Shredder
6,094 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: