Question about OKI B4300 Led Printer

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Paper jam issue

We have B4300 printer in our office, and everytime I tried to print, it jam.
the jamed paper can be easily removed from paper try (bottom of printer), but the printer says "open upper cover"
Are there anything that I can do? such as clean particular part or something??

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We had the same problem in our office.We tried cleaning it with compressed air but not much was done.Finally be changed the paper we were using with a less glossy and this seems to work.The printer has a roller with some kind of glue on it that pulls in the paper and if the paper is a bit glossy it can't stick on it.However sometimes it jams but once in a while now.

Posted on Feb 16, 2009

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