Question about Bose 3·2·1 II System

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Bose 321 Remote control will not communicate with unit.

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  • kyblu Feb 12, 2008

    Batteries are good and remote works television.

  • anhstein Feb 26, 2008

    I have the same problem. My bose remote and my cable remote was programmed to the bose system but just recently it stopped working and I didn't do anything out of the ordinary to cause the issue.

  • trix937 Apr 21, 2008

    I have the same problem; out of the blue remote not communicating. New batteries were installed so we know this is not the problem.

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Sometime the system want play a cd or dvd

Posted on Mar 21, 2008

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I have a bose 321 system and I was wondering if there is a way to turn the bass up and down without the remote. I lost it


321 Home Entertainment System - Bose Product Support

worldwide.bose.com/productsupport/.../321.../page.htm...

Bose CorporationDiscover product support for your 321 home entertainment system. ... Learn how to setup and place your system components. more » ... You can adjust bass and treble levels to suit your listening preferences and your ... Discover how to use buttons on your remote and media center control panel to ... Get Adobe Reader.

[PDF]3•2•1 Home Entertainment System - Bose

worldwide.bose.com/axa/assets/pdf/.../og_321.pdf

Bose CorporationJan 29, 2002 - within the system enclosure that may be of sufficient magnitude to constitute a risk of electric .... Turning off the internal speakers in your TV .

Jan 18, 2016 | Bose 321 Series Iii Dvd Home Entertainment...

1 Answer

My 321 system can not find the HDMI inpute for the picture, yet I can hear the sound when the DVD is played. I get a no signal found.


I'm not familiar with the Bose 321 but in most cases, you must go into the settings menu and activate the HDMI output on the DVD player in the video settings. I don't know why manufacturers do this, but it's common and frustrating. Give it a try... Also, make sure your TV settings are correct.... AND your input source is set to HDMI in, not AV or Composite. You can do that on the TV remote control. I hope this helps!

May 28, 2014 | Bose (321GS) System

1 Answer

Bose 321 sound fading


Try the following:

1) Switch the unit off completely, using the powerswitch on the back of the bass box.
2) Switch the unit back on via de switch on the bass box.
3) The display should read BOSE 321 and than be dark.
4) Insert a CD and switch the unit on with the remote by selecting the CD/DVD mode.
5) When the sound is now OK, it means that you need to contact Bose to ask them for the latest software update for your unit. After updating your system. The problem will not reoccur.
6) in case the problem continues and at start-up using a CD, no improvement of sound is heard, the system should go into repair. Contact Bose in your country and ask for return instructions.

Jan 13, 2014 | Bose Home Theater Systems

1 Answer

I have a Bose 321 GS III Cinema system. What code do I have to program in the Bose remote control to control my Motorola 1960 Cable tuner? The codes in the Bose manual do not work, so I expect that the...


having same problem with my bose 321 GSX. my mom just got shaw digital and likes the shaw remote better than the bose one. I can program the bose remote to do everything but can't seem to do it for the shaw remote. I think i need a code for bose as a reciever? I dunno... any help would be good eh!

Aug 10, 2010 | Bose (321GS) System

1 Answer

Bose 321 system stuck at 30 volume


Is vol buttons button on unit do the same, try remote.
If not try unplug from wall wait hour and try agian, if not bose update cd..

Aug 02, 2009 | Bose (321GS) System

3 Answers

My Bose 321 series II is not responding to the control remote commands. Everything else does (TV, VCR,etc), but the BOSE receiver does not.


Replace the batteries from the remote control. Press and hold the TV button on remote for 5 seconds. If the red light shines bright, your remote is OK since it is showing it's programmable side. If unit still won't go on using the remote, reboot the whole system by unplugging the power cord and other wire from the Subwoofer. Wait one minute, then replug all and see if the system displays BOSE 321 in front when re-connected. If so, try the remote and if that doesn't work, your dead, the Infra red communication device from the unit to the remote is busted inside the unit and needs to be returned to the company like mine!!!!!

Jul 16, 2009 | Bose (321GS) System

2 Answers

Communicating with your tv message on bose 321 series 2


Well, it seems that this may be a common issue with this BOSE unit. My 321 GSIII was working fine as well for about a week. After a full frustrating day of switching, disconnecting, reconnecting cables and resetting the unit and TV several times, I was forced to call the BOSE Technical. They tried to help with the situation over the phone by directing me to do just about everything I did before I ever called them. After about an hour of their unsuccessful help, they left me in saying that I will now have to run Composite cables because my TV will not connect for some reason through HDMI even though it was working for a short time. AHHHHH...I custom prepared the walls in my new office to accommodate non-exposed cables and wires and now BOSE is saying to expose Composite cables. Tomorrow, I am going to connect the Composite cables to confirm if the 321 will now work that way (for curiousty). I will then call BOSE back and demand a replacement unit. I will keep all in the loop with my progress of this situation.

Apr 01, 2009 | Bose 3·2·1 II System

12 Answers

Bose 321 Remote not working


Pull off the front panel, be carefull there is a ribbon attached. Detach the ribbon. There are 2 ribbons attached to the front panel, one that leads to the IR (remote sensor) and other for the controls on the top of the unit.

Most likely the ribbon that goes to the IR sensor detached itself, this is common if the unit is dropped etc. Insert the ribbons (2) re-attach the front panel and the remote should work fine. You'll notice some tape on the IR ribbon, I suggest using some stronger tape, BOSE tape thats not very good.

This happened to me on my 3-2-1 GS II system and fixed it.

Jan 26, 2008 | Bose (321GS) System

1 Answer

Bose 321


I have same issue. This happened on 12/31/2007 after 13 months of operation. Though remote is not controlling the unit, it controls TV. I went to BOSE showroom (Chennai, India) and remote worked perfectly with their GS display unit. Then I went to service center. Serviceman promised me to send a CD with software upgrade. Let me wait for a day or 2 receive CD and test it. Have you got any solution.

Dec 28, 2007 | Bose (321GS) System

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