Question about Kodak EasyShare C613 Digital Camera

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Lense error Whenever I turn on my camera a white screen comes up and says "Lens Error". I have no idea why it started doing this, I had just taken a picture when it started doing this, I hadn't dropped it or anything, any help would greatlly appreciated!

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Posted on Oct 11, 2012

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mads_aye
  • 58 Answers

SOURCE: Lens error screen

try several powercycles
if it's still not helping, this camera really needs professional repair and I believe your camera is still under warranty as this model has been released late part of 2007
as you said, there's no impact damage - it will be covered under warranty

call 1 800 235 6325 opt. 12 or you can arrange it through www.kodak.com/go/itg

don't send it to kodak's rochester address as it is not a repair center. you can get a repair tracking no. from the contact center agent and have a working camera back in 2 weeks

Posted on Feb 13, 2008

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When i power on the Camera F72 EXR it comes up with an Error message that says turn camera off and then turn back on, i do that an the same error keeps popping up, also when camera shuts off the lense...


Whenever I've seen that before it's caused by the camera being dropped on its lens while the lens was out. It can be repaired though it's fairly expensive too, in my honest opinion you'd be better off getting a new camera.

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Hi there,

Well lens errors is a very common error on Digital Camera. Usually it's sand or grit interfering with the lens extension mechanism. Follow the below steps to do a try to correct it -
1. Remove the batteries from the camera, wait a few minutes. Put a fresh (or new) set of batteries back in and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
2. Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one). If further you have the same problem - that means there is a gear-motor alignment of the lens which moves in and out with the help of motor (it need some repair). This part is replaceable at any authorized Service Center.
Hope it helps......Post comments if you need further help or information......

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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Dear jmgrev,

Whenever you turn your camera on and your lens doesn't go in and out properly you are likely experiencing a lens error of some sort. Look for an error 18 or a "lens error restart camera" message. If either of these appears you definitely have a lens motor mechanism problem and will need to send the unit in for service.

If the lens still functions, but only intermittently - or if there seems to be a functional problem in focusing correctly or in taking an excessive time to focus, then you are in the early stages of what will soon become a fullblown lens issue.

These problems can be caused by a variety of things such as having obstructed the lens when turning the camera at one point, or getting grit in the lens mechanism or during/after a fall or some sort of impact. It can even happen spontaneously due to the tracking mechanism coming out of gear. Hopes this helps.

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Hi

What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from....

Darntoothysam com

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try several powercycles
if it's still not helping, this camera really needs professional repair and I believe your camera is still under warranty as this model has been released late part of 2007
as you said, there's no impact damage - it will be covered under warranty

call 1 800 235 6325 opt. 12 or you can arrange it through www.kodak.com/go/itg

don't send it to kodak's rochester address as it is not a repair center. you can get a repair tracking no. from the contact center agent and have a working camera back in 2 weeks

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hi the problem that causing this is: there is some pressure to the lens did it fell? probebly there is a fault in the lens sorry cant help good luck

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