Question about Logitech QuickCam Communicate STX Personal Web Camera

1 Answer

Built in Microphone doesn't work in AIM, Windows Live Messanger

I recently purchased a Gateway home computer with Windows Vista and then bought a Logitech QuickCam Communicate STX webcam for it. When I do the tests for audio within the Logitech software, I see the mic working fine, and when I record a video, playback of video and AUDIO is fine, but when I open AIM, or Window Live Messenger, or Skype, the built in microphone does work in these "Video Call" programs. The party on the other end does not hear audio from my computer. Please help

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  • Jim Yak Feb 12, 2008

    I just ran the Audio/Video setup on Windows Live, and fixed the problem immediately. I feel kind of silly actually. I thought I had done this in the very beginning, but apparently I had not. It would be great if the Online Video Call Programs (AIM, Windows LIve...) stressed this test a little more, and also Logitech, as it is not plug and play if you can only get the camera software to work.



    Thanks for your help and please post my success if it helps others.

  • c_negroni Oct 10, 2008

    i have the same problem please help


  • palna Oct 14, 2008

    i have exactly the same problem that jim had, iv even checked the settings of msn but it still doesnt work! i can hear my partner fine bt they cant hear me

  • haringibon Nov 16, 2008

    I have Vista sp1, and LiveMessenger with Life Cam. it was all working quite well until about 2 weeks ago, when suddenly the other people couldn't hear me. I have set and reset my camera settings, and I noticed that I can not slide the volume "thingy" on the screen for my microphone. I found an updated video camera program, downloaded it, but it still won't work. They still can't hear me. I'm very frustrated. Does anyone suggest a different system other than Life Cam??????

  • Anonymous Jan 14, 2009

    same with me exept a microsouft webcam

  • baw2784 Apr 20, 2009

    I can be heard on the other end of AIM video but she can't here me

  • datruef4ble Apr 29, 2009

    i plugged in my rock band mic with a usb cable i tried to talk to freinds but it wont work

  • brian c
    brian c May 11, 2010

    AIM, Windows LIve, and Skype all have their own separate MIC and video setting screens.

    Have you run the audio / video setups from within the programs themselves?

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  • Master
  • 589 Answers

You would be surprised at how many people don't realize that each application has it's own configuration screen.

It's not the end-users fault - like you said... the instructions could be a BIT more clear.

Posted on Feb 12, 2008

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Admin
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1 Answer

My computer windows Vista, I bought Microsoft


You have to be on the same Skype or Messenger that he is on to chat and see each other. Doesn't matter if he has a Mac and you have a PC. Read the instructions below.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud


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Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone or Headset.
Click OK and it should work.

Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your Computer does not set it up to broadcast on messengers or Skype. Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able tosee and her to you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html) set it up as follows:
1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
C. Windows Live Messenger:
1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
D. AIM (AOL) Messenger
Go to this site http://dashboard.aim.com/aim and Launch AIM AOL Messenger.
1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.

Additional information to use with VIM settings,

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

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Normal 0 See section D. AIM AOL Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
D. AIM (AOL) Messenger http://dashboard.aim.com/aim
  1. On the VIM sign-in window click on Edit.
  2. Then click on Settings Enhanced IM.
  3. Next click on Enhanced IM.
  4. Then click on Audio Video.
  5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone Speaker
Camera The audio and camera should function now.
Additional info to use with VIM settings.
Adjust Your Audio and Video Settings: In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.

Notes:
  • The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
  • images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud



Feb 24, 2009 | Logitech Webcam

1 Answer

Built in Microphone doesn't work in AIM, Windows Live Messanger


Normal 0 See section D. AIM AOLMessenger in the info below to setup the Audio & Video.
Also send this to your familyand friends so they have there computer setup properly.
Web Camera’s have to besetup on the program they are to be used with. Just installing the camera on your computer does not set it up tobroadcast on messengers or Skype.

Each program has Options that have to be setup in order forthe Audio and Video to function properly.



D. AIM (AOL)Messenger

  1. On the VIM sign-in window click on Edit.
  2. Then click on Settings Enhanced IM.
  3. Next click on Enhanced IM.
  4. Then click on Audio Video.
  5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
MicrophoneSpeaker
CameraThe audio and camera should function now.

Additional info to use with VIM settings.
Adjust Your Audioand Video Settings:In order to adjust your audio and video settings,please follow the steps given below:
1. Click the Audio and Video Settings button directlybelow the My Buddy or My Camerawindow. If you are currently participating in an AOL Live Video IM session, amessage will display: You must disconnect the current AOL LiveVideo IM conversation before running setup. Would you like to disconnect now?Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to helpyou verify that your camera, speakers and microphone are working properly.Follow the on-screen prompts.

Notes:
  • The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
  • images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and videotalk with your Family and Friends. Hopethis helps. Bud

Feb 20, 2009 | Logitech QuickCam Pro 5000 Webcam

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