I just bought a brand new Rowenta Professional - Titan Plus from a fabric store that was going out of business. Bought it 6 mo ago (can't find the receipt). I have one of these irons already and LOVE it. Just took this out of the box and plugged it in - it won't heat. The light turns red, but no heat. I tried all heat settings and nothing. I'm sad my super deal might turn into a dud!
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It is always recommended to use distilled water for steam iron in general. Second best is clean rain water. For an expensive iron, I would not use Tap water as it has too many residue/mineral that will eventually cause brown/dark stains spots to be ejected from the steam iron pores! You can buy 'bulk' distilled water for ironing from most supermarket and departmental stores. You can also use pure distilled water for car battery topping but auto shop tend to charge a premium for it! Hope the information is helpful! Hope the information is useful.