Question about Lucent Merlin Legend MLX-20L Phone

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HOw to change time and date and names

I would like to change the time and date on this stupid phone and the name of the person that I am paging but I can not. the phone itself has no such features. would this be a system problem or can i make these changes on the phone itself.

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  • Karen54 Mar 25, 2008

    Need to change names on caller ID for different extensions. Please help.

  • Anonymous Jun 04, 2008

    How to change the time and date on the phone

  • GeraldLemay May 11, 2010

    Thank you for posting the answer. I'm having trouble though with the lettering system. Using the MLX20L Console, the screen displays a few letters, and I can't seem to find out how to display the rest of the alphabet.

    If I try using the Letter Key, the number punched in is displayed instead of the corresponding letter. Any idea what I can do?

  • carmensines May 11, 2010

    If you find out, PLEASE let me know how.

    Much appreciated.



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Setting date and time is an administrator function-you cannot do this from your desk phone. The administrator needs to go into voice mail service-enter mailbox # and passwords-to the #2-schedule-choose1 update system date and time.

Aslo to change the name labels for an extension is an administrator function. From mail console-choose- Menu-Sys program- Exit -More- Labeling- Directory-Extension-Enter extension #-Use letters on screen and letters on switchboard phone –letters in red on labels to enter name. Somewhere you should have a "letter key" in the Voice Mail manual, IF your administrator doesn't have them written on the console phone. Each letter is assigned a 2 digit number to spell out their last name or dept, whichever label you want.
Letter key:
A=21 B=22 C=23 D=31 E=32 F=33 G=41 H=42 I=43 J=51 K=52 L=53 M=61 N=62 O=63 P=71 Q=74 R=72 S=73 T=81 U=82 V=83 W=91 X=92 Y=93

Posted on Mar 26, 2008

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Adminofall, you are GOLDEN!! We cannot find an Admin manual for this problem child we call our phone system, and it is SOOOO irritating to transfer a call to "Bob", and have the display read "Beverly", because nobody knows how to do anything with this mess!

Thanks again!


Posted on May 28, 2008


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