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Picture roll is caused by the frame rate being out of sync with the play back device. If the tape was recorded at say 25 f/m and is being played back at 26f/m. If you can, adjust the frame rate until the picture stands still.
I have found that just cleaning the head with the tape cleaner (the wet one works best) I have to clean it at least 4 or 5 times in a row sometimes before the picture will come back on. I bet that'll work for you.