Question about Office Equipment & Supplies
HAS A CODE OF E02E01 CAN YOU HELP
This error code is a Carriage motor error. Below is the outline for what to check and what to repair/replace. Good luck.
This is displayed when a jam or other physical problem puts an excessive load on the carriage motor so that the carriage could not operate.
This is displayed when the carriage motor could not reach the prescribed speed within the prescribed time.
Probable problem locations
Foreign object in carriage movement path, carriage rail, carriage belt, linear scale, linear encoder, carriage motor, engine controller, system controller
1. Carriage movement path check
Remove any foreign objects (jammed sheet) in the carriage movement path.
2. Carriage rail
Use rail cleaner to clean the carriage rails if a visual check reveals that they are dirty.
3. Carriage belt
If a visual check reveals slack in the carriage belt, remount the belt.
4. Replace the linear scale.
5. Replace the linear encoder.
6. Replace the carriage motor.
7. Cable connection check
Replace the cable between the carriage motor and engine controller if the connection is not functioning normally.
8. Replace the engine controller.
9. Replace the system controller.
Posted on Feb 12, 2008
We had the same problem at our company and as we where looking we noticed a little copper bush had fallen out of the main carriage and was hanging on the bar of the track
hope this helps
Posted on Aug 11, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 02, 2015 | Canon PRINTER, W6400 WIDE FORMAT
Jul 31, 2014 | Canon imagePROGRAF W6400 InkJet Printer
Jan 10, 2013 | Canon imagePROGRAF W6400 InkJet Printer
Jun 06, 2010 | Canon imagePROGRAF W8400 InkJet Printer
May 16, 2009 | Canon imagePROGRAF W6400 InkJet Printer
Jan 07, 2009 | Canon imagePROGRAF W6400 InkJet Printer
Dec 30, 2008 | Canon imagePROGRAF W6400 InkJet Printer
820 people viewed this question
Usually answered in minutes!