Question about Creative Labs Zen Digital Media Player

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My Creative ZEN.... Suddenly turned off and won't respond....

I tried to play some tracks then it suddenly turned off and I can't turn it on anymore.... I tried to reset it but it still doesn't work.... Can you please help me.... Mines CREATIVE ZEN.... The portable media player! Not the Zen V plus.... Others mistook it....

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  • Lennyjn May 19, 2008

    While transfer an audio file, transfer just stoped, and zen and computer

    were frozen, Tryed to cancel transfer, nothing happend. Tryed to get out of

    the zen software, could not. I Shutdown the computer, and remove zen

    it was frozen on. The reset button turned it off but now the unit won't turn on

    using the on off switch, the reset or the recovery procedures. No matter

    What I do, unit will not respond.

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I had the same problem. Icontacted creative labs and they told me to reset it using the reset button. (small hole you need to use an electronic pencil to get to it) and then it worked.

Posted on Feb 22, 2008

  • Livana Feb 22, 2008

    oops sorry i din't read you try to rest. Call or email creative labs ASAP

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Posted on Feb 12, 2008

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1 Answer

Why creative zen v stopped suddenly working?


There's a hole in the left side of the player, the reset button for the player is in there, find something to poke in it, paperclips work nicely, and push it.

Dec 16, 2009 | Creative Labs Zen V MP3 Player

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Suddenly my creative zen vision m 30GB turned off and will not power back on. It will not enter recovery mode or respond to being plugged in. any ideas of whats wrong, and is there a way i can fix it?


have you tried to plug into AC yet? once mine simply refused to turn back on after a nice freeze, the reset hole did not work, and Pc did not recognised the player. It only entered recovery mode (automatically) when I used the AC charger as a last resort. if the recovery screen comes up, select reboot...

Aug 17, 2009 | Creative Labs ZEN Vision:M Digital Media...

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Need Creative Zen user manual. No longer on the website. I really just need to know how to create playlists if you can help me with that.


  • Creating playlists for Creative Zen MP3 player
  1. Step 1 Turn your Creative Zen MP3 Player on and add music to its hard drive if you haven't already. Without music on your player, you won’t be able to select tracks for a playlist.
  2. Step 2 Select "Music Library" from the Main Menu. The Main Menu should appear as the first menu when you turn your device on.
  3. Step 3 Select "Now Playing" from the options available, then press the Options button.
  4. Step 4 Select "Save as Playlist" from the list of options. This will save the tracks you have listed currently as a playlist that can be reloaded later.
  5. Step 5 To play a playlist back, go to the Main Menu, select the playlist and click

Jun 16, 2009 | MP3 & Digital Media Players

1 Answer

My zen suddenly went blank!


Your device lockup isn't uncommon, and in most cases is easy to fix. You need a small paperclip or straight pin to reset the device. When you reset, be sure to hold it in and wait for the blue light to turn off. Once you power the unit back on, it will rebuild and should operate as normal.

Dec 25, 2008 | Creative Labs Zen Digital Media Player

2 Answers

Creative Zen Firmware Problem


press play/pause, press reset button and slide power button
will bring u to recovery mode

then u reload firmware and it will erase the firmware and will connect it again to windows. then u download and install a new firrware fromc reative site and voilla.

cheers

Nov 27, 2008 | Creative Labs Zen Digital Media Player

3 Answers

Creative Zen Firmware Problem


There's an updated firmware download: Firmware 1.32.01. Try downloading that.

Aug 13, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My Zen got crashed!!!!!!!


If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Feb 11, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Mp3 is dead?


Try using the reset button underneath the power slide button on the left. Use a paper-clip or pencil to push the button in and hold for 2secs.

Mar 12, 2007 | Creative Labs Zen Touch MP3 Player

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