Question about 3Com NBX® V3000 (3C10600BUS)

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Random crashes of 3Com NBX V3000...

Had a stable NBX100 environment for 4+ years, upgraded to v3000 when the NBX100 HD crashed. v3000 ran version 5.x SW for 6+ months with no issues. "Upgraded" to version 6.x SW - that's when all hell broke loose and system started randomly hard crashing 5+ times per day (have to CTRL-R at console to reset).

Here's what we've tried so far (none of this has resolved the issue):

  • Rolling back to v5.x
  • Rebuilding the system from scratch (twice)
  • Swapping the v3000 chassis and HD with the vendor
  • Isolating the data and voice networks
  • Purchasing and installing a 3Com switch for the voice network
  • Putting the NBX on a dedicated UPS
Any ideas? System is still crashing on average 1-2 times per day. Makes no sense to me...

Thanks

Posted by on

  • NNichols Sep 11, 2008

    3COM NBX V5000, ran great for a long time then in February in went down. We put a new HD in it but the random crashes continued. We changed the chasis but the random crashes continued. To date there are still random crashes that we have to power down then power up to get it working again.

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1 Answer

Call 8008763266. Also check 3Com Primus Knowledgebase for savecore procedure.then check nboss.log.

3Com NBX Support Team

Posted on Feb 18, 2008

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