Question about Apple iPod nano

2 Answers

Ipod hi there. 2 problems. ipod freezing on do not disconnect while synching and at some point along that same process, a error saying that "my ipod" could not be synced because the file could not be found. it does sync some music though. has varied from amount up to about 3 gigs. also, although i im no longer trying to sync it, i had about 3 gigs worth of video that i synced without anything else and that worked fine.

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  • dan d Feb 13, 2008

    i tried switching the usb cord and that did nothing. what can i do to try and fix or check on the drivers for the ipod and itunes. still getting the same, 'could not sync "my Ipod" disk cannot be found' message. I appreciate your help thus far. lastly, if i exhaust the driver issues, is that all i can do short of reinstalling windows?

  • dan d Feb 18, 2008

    I tried sharepod and it just froze up and did the same things. Do you have any other suggestions or possibly dsome advice as to do with the drivers you were talking about?

  • dan d Feb 18, 2008

    i tried another laptop and here is what happened. when i first plugged it in, it asked me if i wanted to repair the drive through a prompt that i did not recieve when connecting my pod to xp on my computer(i am running xp on my computer, and this was a roommates laptop running vista). I said to do the basic repair and that seemed to work fine, telling me that my drive was working properly and ready to go. When i attempted to do the repair option that found things wrong and then repaired them on the disk, it got like 5 percent done and then did nothing. I then put the library i wanted into her itunes. I hooked up the pod and everything was going well until it got about 3.2 gigs on the pod. Then that error message saying that "my Ipod" could not be synced because the file could not be found message came up. Also, in the process of trying to sync the library it kept getting stuck on file numbers. First something like 499 until it seemed to get over the hump and jump to around 520 and the continued syncing. The second and last time was around 695. when it had the 3.2 or so gigs and the error message finally popped up. Hopefully this helps, and i appreciate any feedback i may receive. Thank you.

  • dan d Feb 19, 2008

    what do you mean drivers and media player. what should i do with them and on whayt computer to try and get this resolved? thank you.

  • dan d Feb 21, 2008

    i tried my roomamtes compter and it stayed on all night without freezing. the problem was it only loaded like 3.3 gigs. the 'do not disconnect' was flashing(the ipod did not freeze or 'say cannnot sycn because file could not be found' this time. in the itunes menu it flashed between roughly 715 out of 5000 or so songs and remained that way. but it just kept on with these messages and did not load up anymore songs. then when i disconnected and looked at my pod it only had like 7 songs or something on it. even though itunes did say about 3.3 gigs. please help. thanks again. oh yeah, i then went back to my pc and tried sharpod which did not work, and came back with many many errors. anything is appreciated.

  • dan d Feb 22, 2008

    i have an external hd. i know to back up songs and pics and what not, but do u have any other suggestions as to stiff i should back up. also, how do i go about reloading( i have an xp genuine copy) lastly, i don;'t have another ipod to test it against, but what do you think the chances are that its just the pod? thanks .

  • Anonymous Dec 24, 2008

    nao consigo ouvir as musicas no itunes

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I would try sharepod see if that works better.
or you may have to do this:
Get a new cable if everything else works that is your problem
Usually, unplugging, replugging it and then rebooting solves the problem.

your other options are a driver issue..either with the ipod drivers, itunes, or the USB drivers for your computer itself. since your ipod video and psp work fine, you can rule out USB drivers, but that doesn't rule out additional driver problems.

the other option is there's some kind of failure with your ipod..and sometimes if a device starts drawing power before doing any kind of communication with the computer (like when my rockbox-hacked ipod goes into charge only mode) then windows will assume there's a hardwire issue. the best way to determine if it's an issue with your ipods are take them to another computer and see if they work. if they work fine...try uninstalling and reinstalling itunes (back up your music and database) and see if that solves the problem. if none of that solves it and you know the ipod shuffles are good..then your system has suffered from the mysterious driver failure that's plagued a lot of systems. and generally the only real solution is to reinstall windows from scratch.


Posted on Feb 12, 2008

  • 3 more comments 
  • Cary Farah
    Cary Farah Feb 13, 2008

    download sharepod and see if that finds it.
    please mark the post fixya!

  • Cary Farah
    Cary Farah Feb 18, 2008

    most of the time it's the drivers and ms media player11 that fixes them, try another pc or laptop see if you can connect to that, could be your usb connector has bad solder joint.

  • Cary Farah
    Cary Farah Feb 19, 2008

    you need to have media payer 11
    the other is usb drivers.


    go to my computer > click on hardware tab >

    click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers

    (write these down just in case it cant find them)

    right click on them and uninstall

    reboot let windows reinstall them



    Also told Microsoft hotfix causes this problem try uninstalling the last hotfix







  • Cary Farah
    Cary Farah Feb 21, 2008

    I would format the unit and start fresh, to get your pc to see it you might have to reload windows.

  • Cary Farah
    Cary Farah Feb 22, 2008

    I think you have either a corrupt file or bad drive on the ipod,
    if your going to reload your computer the best way is to buy a new drive and put it in as your master drive and then install xp and use your current drive as a slave or backup, just make sure you have all your serial numbers of software before you start.

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Posted on Dec 08, 2008

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