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MINTEK-37" LCD HDTV....DTV-373-D

I needed new batteries for remote. I put them in, and TV has come on, but I cannot change the channel at all, or put the volume up or down, at all. It just stays on the same channel.

When the batteries would nopt work, I pressed a few buttons on the right side of TV, like "power" and "channels" and "volume." However, I do not think I did anything wrong. There must be a "button" I need to press or a certain "thing" to do to the remote, or TV. I even pulled the plug out of the wall, then placed it back in. It did no good. The TV is only less than one-year old. I do not know who the "PARENT" Company is that 'OWNS" MINTEK. It MIGHT be HP(Hewlett-Packard)....I DO know that Isaw another TV on one day, and it had the same EXACT remote...the placement of the buttons, and the color.....It was called "INITIAL" TV.

CAN ANYONE HELP ME , PLEASE? I AM "DISABLED" AND THE TV IS MY LIFE...ESPECIALLY DURING THE NIGHTTIME WHEN I AM IN PAIN, AND I AM UP, WATCHING IT. I WOULD APPRECIATE YOUR HELP, AS SOON AS POSSIBLE. THANKYOU SO MUCH. EVEN IF YOU HAD A TELEPHONE # FOR "MINTEK." THANKYOU.

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  • ming29 Feb 12, 2008

    February 12, 2008 2:26AM EST



    Dear wg,



    Thankyou very much for at least, responding to me, and TRYING to help me with the problem. I did leave the batteries out for 15-20 minutes and left the TV unplugged for 30 minutes. Still, when I turned it on, the same channel is on, I cannot use the Volume OR Channel controls...they just will not move, or show up on the TV! I cannot understand it! The TV has been terrific, up until now, and has a beautiful picture.



    I do not know what has happened, but, I also appreciate, very much, the telephone number you gave me to call "Mintek." I hope they are still in business! I had gotten the TV from QVC TV, and they are usually very good about their products, themselves. If, for any reason, I have no luck with "Mintek", I will call QVC and tell their Customer Service Dept. about the problem. I guess I won't be watching it with the channels I want for quite a while.....unless "Mintek" is able to help me, over the telephone.



    Thankyou very much for your time and caring. I appreciate it very much! At least you tried!



    Most Sincerely,



    SM

  • ming29 Feb 12, 2008

    February 12, 2008



    Hi, wg!

    Even though the suggestion you gave did not do the trick with my tv.....the point is....you tried, and also, you gave me a telephone number with which to call the company that makes my tv....I appreciate that very much.



    Thankyou once again.



    SM

  • Anonymous Aug 16, 2008

    Our tv has been working just fine until last night when the tv was stuck on channel 2. We have tried to do it manually and even unplug it but nothing seems to be working. Please help!

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There seems to be alot of the same problems with this tv. you can try leaving it unplugged for 30 mins and leave the batteries out of the remote for 15 mins to see if that would work. i found a # you can call for mintek products 1800-838-3315.
good luck.
wg

Posted on Feb 12, 2008

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SOURCE: Problem w/ "Cable In" connection socket on Mintek DTV-373-D 37" HDTV

Just contacted QVC and was told by customer no service that they had no information at all on Mintek. Furthermore, I was told that the warranty would be covered by Mintek and not QVC. I must say I did find that a bit suprising. I expect better of QVC. Purchased the same model in November of 06. None of the buttons on the TV will repsond and it has a dvd it won't eject. If I have to pay for service that's fine, but I'd at least like to try to see if it's still under warranty.

Posted on Dec 13, 2007

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