IPod will not charge or download music from iTunes......help
My son has a 4gb nano that is only a couple months old (the latest model). He has successfully downloaded 215 songs and then the computer quit recognizing when the ipod was plugged in. Neither will the ipod charge from the computer. Therefore - no additional songs can be downloaded.
We took the nano and the power cable to a local Mac store and they tested them both. They concluded that the nano and the cord are both functioning properly and said it must be an ITunes problem?? Can you suggest what we should do next? Sorry for the long explanation.
Re: iPod will not charge or download music from...
Someone posted a similar problem on another thread and included a solution that worked for him/her. It worked for me as well, when I had the problem. For me, it was not an iTunes or iPod problem but a Windows Vista problem. I don't know what OS your son is running. I've copied the step-by-step instructions from the other thread into this thread for you. Give it a shot - good luck!
Before manually placing the iPod into Disk Mode - verify that it has a charge, if not you need to either charge iPod before continuing or connect it to power. Either connect it to a high-powered USB port, or connect the iPod to the Power Adapter and pluf that into an electrical outlet..
Toggle the Hold switch on and off. (Set it to Hold, then turn it off again. Just slide back and forth. )
Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Disconnect iPod from the power adapter and connect it to your computer; the screen on the iPod will change and say "Do not disconnect"
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then create a library of music in itunes and plug your ipod into the computer and sync your ipod with itunes to download the music onto it.
If the ipod has music on it already then you can just scroll through the library on it to listen to the music, if it is not music you want, then follow the above advice and you will be able to copy your own music into itunes then sync it with your ipod.
Reset, Retry, Restart, Reinstall, Restore
Remember these five basic suggestions if you have a problem with your iPod nano. If
one of the following doesn’t help, read on for solutions to specific problems.
â Reset your iPod nano. See “General Suggestions,” below.
â Retry with a different USB port if you cannot see iPod nano in iTunes.
â Restart your computer and make sure you have the latest software updates
â Reinstall iPod and iTunes software from the latest versions on the web.
â Restore your iPod nano. See “Updating and Restoring iPod Software” on page 50.
Here is the solution:
Connect iPod to your computer and open iTunes. Drag the music to your iTunes library. Select iPod in the Devices section on the left side of the iTunes window. In the main iTunes browser window, select the Music tab. Select the checkbox labeled "Sync music". You have the option to sync all songs and playlists or selected playlists. Click Apply and iTunes will begin syncing the music you've selected to your iPod.
If you install the itunes version 7.5 that you downloaded, you wont lose your music library. It is a separate file from the programs installation files. You don't need to uninstall the previous version, the new one will install on top of it.