Tip & How-To about Office Equipment & Supplies

HP Office Jet All in One : Resetting Steps

Power Drain:

  • Turn OFF the printer, disconnect the power cable from backside of the printer and from wall outlet.
  • Press and hold the Power button for 60 seconds.
  • Connect the cable and turn ON the printer.

Partial Reset

  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "3" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.

Semi-Full reset


  • Remove the ink cartridges.
  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "6" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.
  • Insert the ink cartridges.

NVM Reset

  • Remove the ink cartridges.
  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "OK" and "Cancel" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.
  • Insert the ink cartridges.


Regards,
Rizwan


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0helpful
1answer

the printer takes several minutes to print one page all ink cartridges are full and paper tray is full it just started doing this

Hi,

Please try below two resets and let me know the performance.

Power Drain:

  • Turn OFF the printer, disconnect the power cable from backside of the printer and from wall outlet.
  • Press and hold the Power button for 60 seconds.
  • Connect the cable and turn ON the printer.

Partial Reset

  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "3" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.

Regards
Riztech

0helpful
1answer

buttons dont work

Do you see any error messages in the LCD display?

Try resetting the printer as below

Power Drain:

  • Turn OFF the printer, disconnect the power cable from backside of the printer and from wall outlet.
  • Press and hold the Power button for 60 seconds.
  • Connect the cable and turn ON the printer.

Partial Reset

  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "3" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.

Semi-Full reset


  • Remove the ink cartridges.
  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "6" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.
  • Insert the ink cartridges.
0helpful
1answer

printer displays error code 0x838a2200. Unable to reset; help!

Try below resets

Power Drain:

  • Turn OFF the printer, disconnect the power cable from backside of the printer and from wall outlet.
  • Press and hold the Power button for 60 seconds.
  • Connect the cable and turn ON the printer.

Partial Reset

  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "3" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.

Semi-Full reset


  • Remove the ink cartridges.
  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "6" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.
  • Insert the ink cartridges.
0helpful
1answer

The printer will not turn off. There is no communication with the computer.

Power Drain:

  • Turn OFF the printer, disconnect the power cable from backside of the printer and from wall outlet.
  • Press and hold the Power button for 60 seconds.
  • Connect the cable and turn ON the printer.
0helpful
1answer

worked yesterday, now will not turn on!

Hi,

  • Try connecting the printer directly to wall outlet without surge protector.
  • If the problem exists reset the print, see below steps to reset it.
Power Drain:

  • Turn OFF the printer, disconnect the power cable from backside of the printer and from wall outlet.
  • Press and hold the Power button for 60 seconds.
  • Connect the cable and turn ON the printer.

Partial Reset

  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "3" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.

Semi-Full reset


  • Remove the ink cartridges.
  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "6" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.
  • Insert the ink cartridges.

NVM Reset

  • Remove the ink cartridges.
  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "OK" and "Cancel" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.
  • Insert the ink cartridges.

Regards,
Riztech
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