Question about Creative Labs ZEN Vision:M Digital Media Player

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My 30gb creative zen froze and after being reset all of my songs are gone excpet a handful.

My device froze and after I reset it 1300 of my 1350 songs are gone. I tried to reload the songs from my cpu back to the device, but my cpu is not even reading the device. What do i do???

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  • aidymitch Feb 12, 2008

    The same thing has happened me - It froze on Friday - i reset it and it was rebuilding - now everytime i turn it automatically goes to rebuilding.

    My pc wont detect the v:m anymore!!



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If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +

Posted on Feb 12, 2008

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You might just have to completely reformat and reset the OS/Firmware your player. Note: THIS WILL REMOVE ALL SONGS/VIDEOS/PICTURES FROM THE DEVICE! To reformat: 1. Hold the power switch in the ON position 2. Insert a paper clip into the RESET hole. 3. Continue holding the power switch ON until the Creative logo appears. 4. Select Format All from the Recovery Mode menu. 5. Select Reboot To reset the OS/Firmware: 1. Go to 2. Under Select Your Product select MP3 Players > ZEN > Zen Vision: M (either 30GB or 60GB model depending on what you have) 3. Select your operating system and Firmware from the File Type drop down box 4. Download the file from the next page to your Desktop 5. Agree to the stupid EULA and download the file 6. Connect the player to the computer 7. Once the player is recognized, run the .exe file 7. Follow the on-screen instructions If you are still having problems, or any of the above does not work as planned, let me know.

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