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Problem connection external monitor

Hi there, I got problem connecting my laptop (HP Pavilion dv6500) to external monitor.The cable and by monitor seem working perfectly alright when i connect my other laptop.
Thanks for your help

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  • Jayabobby Feb 14, 2008

    Thanks for the info. The problem was with the driver,,had to reinstall with the latest BIOS.


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Check the seating of the monitor cable on the back of the hp laptop. sometimes that fit isn't so snug to work.

got backup?

Posted on Feb 12, 2008

  • Patrick Michaels
    Patrick Michaels Feb 15, 2008

    hmmm...interesting...wondered about that, since this seemed to be a mechanical issue.


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*** Hard Reset ***
To perform a hard reset, please follow the steps listed below:

1. Unplug the AC adapter from the notebook PC and remove from any port replicator or docking station.
2. Remove the battery from the notebook battery compartment.
3. Press and hold down the power button for about 20 seconds.
4. Insert the battery and plug the AC adapter back into the notebook PC.
5. Press the power button to turn the notebook PC back on.
After performing the above step, if the issue persists, then connect an external monitor to the notebook and check if the display comes on external monitor or not.
*** External Monitor ***
1. Turn off the notebook.
2. Connect the monitor cable from the external monitor to the monitor port on the rear/side of the computer.
3. Connect the monitor to a power source and turn it on.
4. Press the Power button to turn on the computer.

At this time, please follow the instructions mentioned below for switching the display to the external monitor:

The notebook's video card supports three modes. Built-in screen only; external video only; and both on simultaneously (mirrored). If you're not seeing the image on the desired device(s), the notebook's video card is probably in another mode. Press FN + F4 to cycle through the display options: Notebook display, External monitor, both.

If you press FN + F4 once, the external monitor will display & there will be no Notebook LCD display.
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If you press FN + F4 thrice, both Notebook LCD & external monitor will display.

If the issue persists on the external monitor, then this could be due to defective video card on the notebook. However, if the display on the external monitor is fine, then the issue is with the LCD display panel of the notebook. In either cases, the notebook requires a detailed onsite diagnosis by a service technician.

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Laptop to external monitor


Use the standard VGA cable from computer to the External monitor. after connecting click Fn+F4 keys once or twice. Also there is another method; you can reboot the computer while external monitor connected.

Good Luck

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