Question about Vtech 5.8GHz Cordless Phone with Digital Answering System
SAYS RETURN TO BASE FOR CONNECTION AND WE HAVE HAD IT SITTING ON THERE FOR TWO DAYS AND IF WE TRY AND USE IT TO MAKE A CALL THAT IS WHAT IT SAYS.THE CALLER ID STILL WORKS AND IT RINGS WE JUST CANT DIAL OUT NO DIAL TONE, ALSO WE HAVE PUT IN DIFFERENT PLUG AND PHONE JACK AND SAME THING HAPPENS, OTHER PHONES WORK RIGHT It says connecting and it wont find the base so we cant call anybody or receive any calls
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Posted on Jan 02, 2017
I own one to. I had the same problem. When I dailed a number it wouldnt dail until I got almost to the base. I was running a wireless router for my laptops the signal was interfering with my cordless phones.
I’m happy to assist further over the phone at https://www.6ya.com/expert/james_1cb31da1bc8c6102
Posted on Jan 07, 2008
SOURCE: No dial tone on handset
It may not be registed with the main unit. You may need to register the handset. With my uniden all i have to do is put it in the main base until it says what handset it is (it should be a number).
If you have any questions please dont hesitate to ask
Posted on Dec 02, 2008
My handset displays CONNECTING...
Move the handset closer to the telephone base. You might have moved out of range.
This is what was listed in the Vtech Manual.
What I suggest is not just powering it off, but remove battery and wait a couple of minutes. Put battery back in and try it. The other thing I suggest is a new battery or switching it temporarily with a phone that works, to see if that helps before you buy a new one. If the battery is weak it will have trouble reaching the base.
Posted on Jan 06, 2009
is your phone about a year old? It may be the battery. The vtech phones have weak batteries that clunk out after about a year and you'll get dropped calls, looking for base etc... The phone still appears to be working and the battery indicator tells you it's charged, but the battery is too weak to keep the wireless connection going.
Had the same problem and replaced the battery. budgetbatteries.com had the cheapest ones. But it's a knockoff, so I don't know how long it will last. So far it's been 3 months and the problems are gone. I would try that first and see how it goes. I paid about $15 including shipping. If you buy it from vtech it's at least double...
Posted on Jan 31, 2009
SOURCE: Will not call out!!! 25204RE1
I just encountered this same problem on my phone. To resolve, you must hard reset the phone as follows: unplug power cord, unplug phone cord, remove all batteries. Leave disconnected in this state for at least 10 minutes. Now reconnect in following order: reinstalling batteries, reattach the phone cord followed by plugging in the power cord. This restores the phone to the original settings. You will lose items in memory, but the phone dial function should be restored. This was recommended by customer service and resolved my issue which sounds identical to yours. You can now proceed with resetting up your phone as desired.
Posted on Feb 12, 2009
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