Question about Helio Ocean Cellular Phone

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Picture messanging first few months that i had my ocean pic messanging worked great pix i recieved automatically went into my photo album. now wen i get a pic i can only see them in my messages and they show up as a blank in my photo album. how do i fix his?

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  • Anonymous Apr 17, 2009

    mine does the exact same thing... i can see the pic in the txt, but thats it. i cant see it in the album or add it to contacts or anything... HELP

  • Anonymous Apr 23, 2009

    My phone does the same thing. It used to work great, now if I try to look at the picture in my album all I get is a grey triangle with an exclamation mark.

  • aluchon May 05, 2009

    same with me

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i contacted support with this same problem...i get the triangle with a ! in it.

they said the receiver is sending a resolution that isn't supported by the album. although you can still set the picture to a contact in your address bookpicture messanging - 1.gif, go back to the text message4.gif and view it, or even us the file browser that you downloaded to view it. it just doesn't show up in the album correctly.

they didn't offer any fix to the issue.

Posted on Feb 22, 2008

I contacted support with this same problem...i get the triangle with a ! in it.

they said the receiver is sending a resolution that isn't supported by the album. although you can still set the picture to a contact in your address book, go back to the text message and view it, or even us the file browser that you downloaded to view it. it just doesn't show up in the album correctly.

they didn't offer any fix to the issue.

Posted on Feb 22, 2008

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