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Click on above link select os and download driver for your scanner and install.
Let me know if you need further assistance.
Thanks for using FixYa.
you should be able to import your scan jobs into any photo type program on your pc. im not that familar with the exact model but most hp models have a start scan or scan to button if your trying to do it from the scanner itself.
At first install the CD to your PC. Then connect the printer with data cable. Power on printer. Then go to your desktop & open MP NAVIGATOR .Then select SCAN/IMPORT>Open scanner drive>SCAN.
Make sure that your scanner cable is not tightened too much. I had this challenge and found that by simply loosening the cable connection, this error message dissappeared.
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