Question about HP Pavilion zd7000 zx5000 zv5000 presario 3000,R3000 Series 120W Laptop AC Adapter-360699-001 CD-ROM Drive

6 Answers

HP ZV5000 When I plug in the AC adapter the power indicator (lighting bolt) comes on for 3 seconds and then shuts off. It should be noted that the battery stop taking and holding a charge a while back so the computer has only been working when the AC power was plugged in. Then the other day... the computer shut down in the middle of operation. If you unplug and replug the power cord into the computer the lighting bolt comes on for 3 second then turns off. Any ideas or suggestions

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  • Anonymous Feb 14, 2008

    I have a zx5000 series exhibitign the same behavior

  • Michael Paul Mar 20, 2008

    When I insert the power cord into the laptop it make a static spark sound and the lighting bolt and the plug in light only would stay on it you pushed it in the laptop and held it there. This made it really hard to type. Now, no matter how hard you push the power code in or what position you hold it in no power get to the laptop.

    I bought a new power code thinking that it was the problem and it was the same thing. I think now that it is the female plug, but I do not know how to take apart my laptop and I am afraid that I will cause more problems by trying to replace the plug.

    What should I do?

  • mahon655 May 08, 2008

    i have had the same problem and read other forums basically they said hp will ignore this problem because it is a design fault (cheap parts) it is to do with the power board if you can get access to it you need to be an expert solderer and it is only a temporary solution as the solder will wear . i am told that eventually the power won't work at all and the battery will not charge i have had this problem for over a year now and it still hasn't been solved and the only people who can help ignore you and blame it on the operating system and advise you to reformat your hard drive i have done this but to no joy and anyway as far as i know anyone who owns a zv5000 will have the same problem so it comes down to choosing the wrong laptop but i will still look for a solution
      

  • joye2000 May 17, 2008

    I have the same problem. My laptop keeps shuuting off. I brought a new ac adapter but that did not stop it fro shutting off. The battery power will say 100% and still shut off. I would have to press the adapter into the laptop for it not to shut off but I feel alot of electricity running through it so this solution is not a good one.



    Please help!!

  • Ike C Jun 02, 2008

    HP has been sued in Federal Court in a class action suit because the HP Pavilion zv 5000 has a defective power port. I had mine repaired in 2004 and it cost me nothing to fix because it was under warranty. Now the same problem has come up. In my opinion this model is a LEMON. HP should compensate buyers for this defective product.

  • gspot82 Jun 17, 2008

    I had the exact same thing but in my case I think it might be a defective battery as well. The things do wear out after a few years because it will go from 100% down to zero in about a half hour.

  • budcluf Jul 31, 2008

    I am told that a xc 1000 media cable will fix the problem, good luck finding one...

  • joelgilb Aug 12, 2008

    Same problem with a zx5000 and now can't turn the laptop on at all. way past warranty and now not even sure if it is worth paying to get it fixed.

  • glosol Sep 05, 2008

    3 seconds of lightning bolt. Hit power button and it gives 2 lights indicating power on, then shuts off.

  • Peggy Blass Sep 05, 2008

    I have had the same problem and followed advice from HP and ended up buying a new battery. This did not fix it. I

  • Anonymous Sep 14, 2008

    i have the same exact problem!!! and hp told me it would cost $398 to replace the motherboard is it worth it do you think?

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For all those with the ZV series power jack problem, I have replaced a few of these jacks and it is not an easy job unless you are an engineer.

The entire laptop needs to be disassembled, all the panels need to be removed, including the keyboard and you almost have to remove the motheboard.

Even when you eventually gain access to the offending part, you will need to be competent in using a soldering iron to remove the jack without damaging the printed board, then clear the holes so the new jack can be fitted.

While you are doing all this, you need to remember that the circuitry is static sensitive. This means that you can kill your motherboard just by touching it.

When you have finally finished the job, unless you have been pretty smart, you'll end up with a box full of different size screws and you won't know what goes where!

With the ZVs I have repaired, I usually supply a short jumper lead that plugs into the power jack on the back of the laptop. This is two or three inches long with a cable power socket on one end and a power plug on the other. This means that the user can leave the power plug plugged into the laptop all the time and just disconnect and reconnect the power unit from the other end of the patch lead instead of wearing out the laptop's power jack.

Posted on Sep 13, 2008

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Hi,

Beyond what others have said.... It is important, if you try to do this repair yourself, that you use a High-Temp solder, say 450 F or your repair will slowly melt down and require re-repair after a month or two of use. Normal solder is rated around 250F (give or take).

I make this point from personal experience having repaired a few of these types, both compaq and HP labels. The basic design is terrible, and if you trip over the cord, it will easily crack the power port, or at least cracking the solder points on the motherboard, mandating replacement.

My HP zx5295US came to me with its power port damaged. I got a new port off ebay for like $10, and did the repair, unknowingly using solder with too-low a temperature rating, and had to re-do the repair after about 6 weeks. This time I used the 450F (or so) solder and so far the re-repair has held having seen pretty heavy use of this laptop including a new battery.

Just my 2 cents....

SD1

Posted on Aug 03, 2009

I have the same problem with my zv5000. HP started using the cheapest material and labor, and so they screwd up the company and decided to buy face, so they acquired Compaq. I hope they don't screw up Compaq too.

Paul, Nashville, Tennessee

Posted on May 22, 2008

Monitor card unknown

Posted on Apr 11, 2008

The power jack on the hp series of laptops is rubbish which is fundamentally the root cause of all your problems.... visit the following for help and advice....www.ikenfixit.com or see these similiar problems and reviews......
http://www.notebookforums.com/thread63874.html

Hope this helps as I have the same prob on my sons laptop and am about to hardwire the cable to the board or fit another adaptor - but fancy a hardwired short lead with external adaptor....

Posted on Apr 07, 2008

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Maybe the battery connector on board have Cracked traking. Have to resolder it. Good luck

Posted on Feb 20, 2008

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  • 1 Answer

SOURCE: No Power - Power Indicator 3 Seconds

Power jack is not faulty. It merely comes loose from the circuit board.

Posted on Nov 08, 2007

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My hp pavilion


Follow the steps below to determine whether the problem is related to the AC adapter or your notebook system board:
  1. Remove the battery and disconnect all external devices from the computer.
  2. Hold the Power button for several seconds, with all power sources removed. This drains residual power from the system, and may correct many problems.
  3. Connect the AC adapter to a wall outlet and plug the other end into the computer.
  4. Press the Power button .
  5. Is the Power indicator light (LED) on or off?
****If notebook power indicator light (LED) is on, the AC adapter is working correctly***
If the power indicator LED is off, the AC power adapter may need to be replaced. To determine if the AC power adapter needs to be replaced follow the steps below:
  1. Ensure that the AC adapter is plugged directly into a known working wall outlet.
    NOTE: To check the wall outlet, plug in a different known working device like a light, radio etc.
  2. Check all of the following connections:
    • The connection from the AC adapter to the wall outlet.
    • The connection into the power adapter from the wall outlet.
    • The connection from the AC adapter to the notebook.
  3. Press the power button again to test the notebook PC.
  4. If the power indicator does not turn on, remove the AC power adapter from the notebook PC and re-insert the battery. Then press the power button. If the power indicator light still does not turn on, then the AC Adapter needs to be replaced.
*****Reseating the RAM may resolve this issue.****
Step 1 - Remove the battery
  1. Slide and hold the battery release latch to the unlock position.
  2. Use your finger to lift the battery up and out.
Step 2 - Remove the memory module
  1. Locate the memory module cover on the bottom of the notebook.
  2. Remove the screw that covers the memory module.
  3. Use your finger or a flat head screw driver to lift the inside edge of the memory module and remove it.
  4. Push both tabs outward simultaneously to release the memory module.
  5. Grasp the memory module by the edges and pull gently to remove it.
  6. After removing one module, replace the memory expansion cover and then replace the screw.
Step 3 - Replace the battery
  1. Insert the battery into the notebook.
  2. Push the battery into the base enclosure until you hear a click.
  3. Connect the AC adapter and turn on the notebook.
fter the memory is reseated, connect the AC adapter and turn on the notebook. If the notebook boots normally and the Windows desktop appears no further action is needed. If this problem re-occurs often, contact an HP Support Specialist to schedule a repair.


Aug 12, 2008 | HP Pavilion ZV5000, ZV6000, ZX5000 Series...

6 Answers

No Power - Power Indicator 3 Seconds


This line of hp notebooks is the most notorious for power jack issues. There a re a few different symtpoms but 95% of all problems can be fixed with a power jack resoldering or replacement. It very rarely damages anything else on the motherboardis and seldom has anything to do with the power adapter/supply itself. There are a few options:

1) take to computer repair shop and get new power adapter. (As this requires a complete tear down of the notebook, it can be a bit expensive in terms of labor. The part is less than $10 on ebay and is readily available. You can download the service manual and break down the notebook yourself and take just the mb and new adapter to the shop and save some money. I don't recommend attempting to soldering on the MB yourself

2) If you don't need portability as much as just being able to use the laptop at home, then purchase an xb2000 expansion base from craigslist and power thru the docking port on the side. Be sure and confirm that the adapter is included with the purchase as some owners may have discarded it since their particular model didn't need it.

3) If you can manage to get an XC1000 cable for a reasonable price off ebay or craigslist, this is a portable option. However, as they stopped making these All-In-One media cables a while back, those who have them know their value and command a pretty hefty price. I personally would rather pay a computer repair shop a $150 before I pay some person who capitalizes on my misfortune.

4) I am in the process of confirming this least expensive solution but I don't see why it wouldn't work.
-- adapter from the xb2000 expansion base (you can pick these up cheap or free)
-- xc2000 all-in-one media cable ($35 - $50)
-- 120w power adapter for Presario R4000,R4100, R4200, and Pavilion ZV6000 (oval shaped multi-pin connection required.) Note: The original lower wattage adapter will not work. ($25 - $30)
Although this solution may cost a little bit depending on how creative you are, you can sell your old power adapter to offset the cost of the new adapter AND you can sell all 3 for what you paid when the laptop dies completely.

5) the paper clip trick has been known to solve a few problems where the connection in the socket is the problem

Ultimately, you can purchase a MB and replace it your self, the MBs run around $150 and you can use the service manual to break down the notebook. However, this is only a recommended solution if you have video problems since breaking down the laptop is just time consuming and the soldering of the power adapter is cheap

Oct 14, 2007 | HP Pavilion zd7000 zx5000 zv5000 presario...

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