Question about Canon PIXMA iP4000 InkJet Photo Printer

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Cyan Not working

On Print Check Pattern, everything prints perfectly, except Cyan (which is 6C) does not print at all. Not even a faded line... Brand new Canon cartridge is in printer. Attempted 3 times. Please help, I've only had this printer for 2 years, and this is the first time ever encountering a problem.

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  • John1919 Feb 13, 2008

    I have now done the printer cleaning for printer maintenance 3 times, to no avail. I am wiling to try the cleaning procedure you recommend, except: What is "Spiris"? Thanks,

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Use the printers maintanance software to clean the cartridges ( start--settings--printer & faxes, right click your printer icon, choose properties, go to maintanance, click clean in cartidges. Max cleaning attemps is 3 times.
If that does not work, you need to clean the head manually.
Note that this procedure may destroy totaly the head.
Take a small tray and put some water inside (fill the tray to 3mm deep) Add few drops of white spiris in (2-3% max). Put the head inside (the solution must just cover the print nozzles on the head. Leave it there for few hours, then take it out, allow to dry, put it back in the printer, put the inks in, make one cleaning and try again.
If does not work.......you need a new head.

Posted on Feb 12, 2008

  • Adojnis Eliades
    Adojnis Eliades Feb 14, 2008

    sorry, that is white spirit!!!

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