Question about LG enV VX9900 Cellular Phone

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Turns off randomly

I will have my phone in my pocket or just siting on the table and it will turn of randomly. It doesn't do this all the time just every few days but sometimes twice a day.

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  • Leedoe911 Feb 18, 2008

    Mine does the exact same thing. If you find a sollution let me know. I just came accross this page by googling so PLEASE email me if you get help.



    LBradshaw@gmail.com

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I had basically an identical problem - phone would randomly shut off.

Verizon ended up replacing it under warranty - the cause was that the battery didn't fit tightly into the phone, causing it to occasionally bounce and lose contact with the battery terminals.

Posted on Feb 21, 2008

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Im asuming you are charging it up all the way. It is most likely a hardware issue, have you dropped it?

If its a software issue, your Bonned, Verizon wont do anything with that phone except replace it if its under warranty. And they usually find a way out of it by saying you got it wet or something. Check the contacts on the battery also, make sure ther not crusted up.

If the sticker on the battery is red, its got water damage and Verizon wont help you, if its white then its alright.

Hope this helped somewhat.

Oh, and if you take a shower and you have your phone in the restroom, the steam will collect moisture in the phone and eventually short it out. If so, unplugg the battery, take it apart and air it out for a day, you could use alcahol wipes to clean it, do this with the power connection port also, let dry and put back together, i have saved many of phones from water damage with this methode.

Posted on Feb 18, 2008

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Posted on Jan 02, 2017

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