Question about HP Photosmart C6180 All-In-One InkJet Printer

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Faxing problems I cannot get the fax working. Everything else works. I have followed the instructions for a dsl router but it still comes up with a "cannot send or recieve faxes" error message.

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  • JBDAL Feb 20, 2008

    My fax is set up, the printer works fine (wirelessly), I can send faxes, however, I cannot receive faxes. It continually rings and does not answer. I have it set to auto answer. I can answer it manually and it will capture the fax, just not on auto answer. PLEASE HELP!!

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Ok well here are two questions that are both going to get the same answer so here goes. Follow the link and go to the appropriate heading. Fax issues can be caused by so many issues but this is by far the best document I have seen to address them all and is in easy to understand terms. Make sure you check the fax settings just like it says and if still having issues please post again with the steps you have tried and what happened so that someone here can tackle that issue specifically. Please read and follow this first - works almost every time.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02151&cc=us&lc=en&dlc=en&product=1153494&dlc=en&lang=en

Posted on Feb 28, 2008

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e125b03.jpg
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Thanks please do not forget to rate my answer and leave feedback

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Ok, here's a check list for you.
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Check the following:

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    3. cp_display_141_er.gif

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    cp_display_142_er.gif



  • Make sure paper is loaded.


  • If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.


  • If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.

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