After printing a few copies the fax film gets drawn into/along with the copy being made. Ultimately the fax film tears. I cleaned the unit thouroughly, this seemed to help a little. I phoned Panasonic, they suggested it is a timing problem with the gears on the fax film cartridge. How do I set this?
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Your fax can print a list of documents stored in memory, along with the transaction number (TX/RX NO.) of each document. Once you know the transaction number of a document in memory, you can print it or delete it. 1 Press [Menu]. 2 Use [up] or [down] to select , then press [Start/Copy]. 3 Use [up] or [down] to select , then press [Start/Copy]. ? Printing a Document in Memory 1 Press [Menu]. 2 Use [up] or [down] to select , then press [Start/Copy]. 3 Use [up] or [down] to select , then press [Start/Copy]. 4 Use [up] or [down] to select the transaction number (TX/RX NO.) of the document you want to print, then press [Start/Copy]. The LCD toggles between and . If you are unsure of the transaction number (TX/RX NO.), print a list of documents in memory (see page 34). 5 Press [*] to print the first page only, or press [#] to print all pages of the document. The fax prints the document.
Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page.
If this is your problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.
Most likely the fixing film needs to be replaced. A few years ago Canon made the fixing films available to authorized dealers.The film itself should only cost a few dollars.The other thing might be the Drum unit itself.They are not so cheap.Independent dealers and service agents are generally cheaper than say, Ikon or Danka
HELLO JUDIE! YOU CAN DOWN LOAD A MANUAL & BROTHER .COM. AS FOR THE LINE IT SEEMS TO BE COMIMNG FROM THE FILM CARTRIDGE , THAT IS ALSO THE PRINT CARTRIDGE ON THAT MACHINE. ARE YOU USING REFILLS? OR BROTHERS OWN , CHECL THE CART. GOOD LUCK BROTHER SR TECH
You should be able to open the machine up easily and see the jam. It is a very small unit and no plece for the paper to hide. Does the unit use a film ribbon to print from. If so, remove the ribbon to see the jam.