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I would have to say that vista is the problem. Many people are happy with there vista, mainly becuse they only have programs that fit it. But i definitely think that microsoft could have done better. So i would have to say that because you have XP, you should use it. And if there is a button that says sync or connect, try it. I am happy that i could help:)
Run a Repair in the Philips Device Manager - it is your only hope. If a message comes up saying, "Failed to Repair Device," then this player is done. This is a legacy mp3 player that is ruined by connecting it to a computer that is running either Windows Vista or Windows Media Player 11. It was tied to a MusicMatch Jukebox service that was cancelled in October 2007. Philips is no longer issuing firmware upgrades for this player, and a firmware upgrade will not resolve your issue. Sorry.
Hi, I have 2 PSS120 players and love them. I also use them with Vista but you need to download free software Shogbox Buddy This software is so easy to use and works with Vista. It enables loading the mp3 files and creates playlists.
I have not found a way to upgrade the firmware using Vista. But the players are in use every day. Hope this helps
go to the dell website, download the driver for windows XP, before installing the driver right click on the install icon, go to properties, securities and select "Run as Administrator". Now install the driver. This should allow you to run your driver and software. I have the 30 gig and it worked for me. good luck and I hope this helps.
You probably have Winders Media Player 11. If you can find another computer that has WMP 10, you can use that computer to do the firmware upgrade, then go back to the original computer. Thingsa should work fine.
Otherwise, you need to unistall WMP 11 and WMP11 runtime.
Another case of Billy messing us up.
And don't even get me started about vista....