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Apparently you are not the only one. this has been an issue with Vista. redownload SP1 for Vista
My computer is not detecting the MP3 Player with Windows VistaThere is a USB mass storage devices recognition issue with Windows Vista acknowledged by Microsoft. A solution is available in the
Service Pack 1 which may be downloaded from Microsoft's website
I would have to say that vista is the problem. Many people are happy with there vista, mainly becuse they only have programs that fit it. But i definitely think that microsoft could have done better. So i would have to say that because you have XP, you should use it. And if there is a button that says sync or connect, try it. I am happy that i could help:)
Run a Repair in the Philips Device Manager - it is your only hope. If a message comes up saying, "Failed to Repair Device," then this player is done. This is a legacy mp3 player that is ruined by connecting it to a computer that is running either Windows Vista or Windows Media Player 11. It was tied to a MusicMatch Jukebox service that was cancelled in October 2007. Philips is no longer issuing firmware upgrades for this player, and a firmware upgrade will not resolve your issue. Sorry.
The Installation CD is not required. You just open the player folder and drag your songs onto the windows.
Just in case if unable to show device icon: If you have Windows 95 or 98, you may want to upgrade to later versions of Windows (2000, XP, Vista or later).
Hi, I have 2 PSS120 players and love them. I also use them with Vista but you need to download free software Shogbox Buddy This software is so easy to use and works with Vista. It enables loading the mp3 files and creates playlists.
I have not found a way to upgrade the firmware using Vista. But the players are in use every day. Hope this helps
I would recommend going into 'my computer ' and going into the music folder in your Rio. If your music is in here then make sure that it is a supported format (Eg. MP3, WMA. AAC is not supported)
If it is in here and it is a supported format then try formatting it and putting the tracks on again.
If that doesn't work then try upgrading to the latest firmware.
go to the dell website, download the driver for windows XP, before installing the driver right click on the install icon, go to properties, securities and select "Run as Administrator". Now install the driver. This should allow you to run your driver and software. I have the 30 gig and it worked for me. good luck and I hope this helps.
You probably have Winders Media Player 11. If you can find another computer that has WMP 10, you can use that computer to do the firmware upgrade, then go back to the original computer. Thingsa should work fine.
Otherwise, you need to unistall WMP 11 and WMP11 runtime.
Another case of Billy messing us up.
And don't even get me started about vista....
Same problem here. No amount of updates or battery removal will help. Purging, re-downloading, reformatting...all failed.
I'm afraid at this point there is nothing left to do but toss it.
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