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DVD Drives not recognized in Win XP

I installed a new Segate USB drive today and installed the Drive manager software included on the drive. I then lost any recognition of my two DVD drives by the Windows XP OS. Even when going into Startup (F2) on a re-boot I found they weren't found.

I was going to run a System Restore, but found all previous SR's had been wiped out.

What do I need to do to get these two drives recognized by Windows again? Never had anything like this problem until today.

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  • Marmac6804 Feb 12, 2008

    As I said ... For an unknown reason, my system restore points are gone. I can't do a system restore. I tried the "add hardware" route you suggested, but the DVD drives are not on the list and trying to add a new device brings up nothing. I can't use program disks (OS or any other) disks to help correct the problem because the computer can't read them ... It doesn't recognize the drives! Got it?

    Let's try something else.

  • Marmac6804 Feb 12, 2008

    Cahnged the drive letter with no problem. However, the two DVD drives are not there and the computer still can't find them.
    FYI .. These were origionally installed on the system when purchased.

    Lets try something else.

  • Marmac6804 Feb 12, 2008

    Ok. Please send it. My email is

  • Marmac6804 Feb 13, 2008

    Were you going to email me the software you refered to?

  • Anonymous May 03, 2008


  • compaq1 Jun 30, 2008


    I am using a compaq pressario desktop with windows xp OS. I have inserted a CD into my DVD drive.. I was able to view the contents of that CD without any issue.. But when i tried to eject that CD, the CD Drive (G:) was not listed in "MY computer". Even am not able to open the drive with the open button in CPU. Could some one assist me in finding out what problem is it..

  • Anonymous Aug 03, 2008

    I can't even remember the sequence of events leading up to my complete loss of CD/DVD Rom Drives. Unfortunately, several household members use my computer for various reasons. All I can tell you is that my computer will NOT read that I have a Hitachi GD7500 DVD Rom and a Sony CD-RW installed. There are no conflicts. The device drivers says it has no location and I am unable to troubleshoot. A solution would be most helpful and welcomed. I am at my wits end.

  • Anonymous Nov 11, 2008

    DVD not Recognizedon Dell 8200


4 Answers

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I have a tool that may do it for u what syour im or email i can send u the fix exe file ok thx nick

Posted on Feb 11, 2008

  • nick helpap
    nick helpap Feb 12, 2008

    like i asked u sir i nee dyour email so i can send u a fix file ok


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I had a problem where my newly installed drive was not recognizing blank DVD's or RW-DVDs on Windows XP. I went to My Computer, and right clicked on the device and selected properties. On the "Recording" tab, I checked "Enable CD recording on this device" box. This fixed my problem. Roxio now recognizes that a blank disc is installed, and I can record to this disc.

Posted on Dec 01, 2009

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There may be a conflict with the devices you had already on your system, try the following:
Right click on my computer > manage > double click on disk management > right click on disk1 (removable device) > change drive letter and paths > click on change and assign "D, E, H" for example.
Now you should be able to use that device.

Posted on Feb 11, 2008

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Hi you could try doing this goto controll panel then add hardware devices then let your computer scan for devices when its finished it will give you a list of devices connected to your computer scroll down the list untill you find the devices you want working then select it if you have the disks that came with it put it in and select have disk if not dont check this box then you can let the computer scan for the correct software it will look on the net for this software and should locate and istall it for you failing this i would try to use restore as this should still have the previous settings saved at a previous date let me know how you get on ok

Posted on Feb 11, 2008

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