Question about HP Pavilion zv6005us Notebook

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ZV5370US Optical drive no longer works

The DVD stoped working after trying to burn a DVD. I can hear the head move when I insert a disk but I can't hear the drive spin up. What are the chances the drive just died and there are no other issues that would cause this problem?

Thanks
Art
art.atkinson@gmail.com

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  • artatkinson Feb 12, 2008

    Thanks for the reply SirHanz,
    I have tried several different disk with the same results, no spinup. I suspect the cost of labor to troubleshoot the drive would approach the cost of a replacement drive. So the gamble is to just buy a drive and hope there are no other issues, or sent the laptop to a service center.

    art

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Those chances are pretty high, although I would try testing with different discs, and types of discs. In example dvds, cd's, I don't recomend CD or DVD R RW discs though, they are generally harder for the drive to read. Also with the cost of replacement laptop parts you may consider trying to have it serviced before accepting defeat and replacing the unit.

Posted on Feb 11, 2008

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Certain cleaner disks may not work but the best is to cleaning manually the laser head eye with a cotton bud, very gently and without pressing of the lens eye.
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