Question about HP Photosmart 3210 Printer

5 Answers

Ink System Failure

Error: 0xc18a0501

Tried power cycling, but no luck. Outisde of warranty. Does anyone know what this means?

Thanks Had the same problem with our HP 3100 All-in-One Printer:
Ink system has failed
Error: 0xc18a0001
Sweetie's solution worked first time - repaired the machine with one eye (after an eye operation) without even going inside the machine !
Push OK, CANCEL, BLACK, & COLOR all at once while turning the printer off, turn it back on. I only had to do this once to get it to work and then it went through a long period of maintanence before I could print. Thanks Sweetie - HP said we had to replace the printer (and charged us for telling us that !)

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After holding down OK, Cancel, Black and Color buttons while turning it off, turn it back on, its goning to turn itself off and turned it back on again, its going start off doing the calibration and take about 5 minutes, but when it was finishes do the same exact thing again, then turn it off again once it turns itself on this.

Posted on Feb 11, 2008

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Hi this is what you need to do ill list it in next post its the order you need to do it in so follow carefully ok

Posted on Feb 11, 2008

  • paul proctor Feb 11, 2008

    1. press on button to turn printer off
    2. unplug power cord from back of printer
    3. remove all ink cartridges
    4. wait two minutes
    5 plug power cord into back of printer
    6. press on button to turn printer on
    7. install ink cartridges when prompted
    If the error code isnt displayed then problem solved
    if 0xc18xxxxxx or 0xc19xxxxxx are displayed then you need to get the printer serviced.
    Let me know what happens after doing this and let me know then i can assist you further ok

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Yes...that's a memory error. I'm assuming that's on the front menu panel, or on your computer screen. I suggest a memory swap

Posted on Feb 11, 2008

  • Patrick Michaels
    Patrick Michaels Feb 11, 2008

    more on this..now..





    Issue

    The product displays an
    0x ...
    error code when printing (for example
    Error: 0xf0af8004
    ). These error codes indicate that the product has an internal condition.




    Solution
    Use the instructions below to resolve the issue by restarting the product.





    1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.


    2. Open the cover of the product and remove the print cartridges.



    3. Close the cover and wait for the
      Insert Ink Cartridges
      message to display.



    4. Disconnect the power cord from the back of the product and wait for one minute.



    5. Reconnect the power cord. If the product does not automatically turn on, press the
      Power
      button.



    6. Open the cover and reinsert the print cartridges.


    7. Close the cover. If prompted, print a calibration page.


    8. Reconnect the USB cable, and try to print a print job from the computer.







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Usaly meen bad ink are using off brand ink

Posted on Feb 11, 2008

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Have you tried to remove and reseat the printer ink cartg.?

Posted on Feb 11, 2008

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Hi I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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Frankly this looks a bit like mumbo-jumbo to me, but it's worth a try.

Searching on the Internet finds out this other suggestion,

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Reset the product:
  1. Without turning off the product, disconnect the USB cable from the rear of the product.
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.

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Push OK, CANCEL, BLACK, & COLOR all at once while turning the printer off, turn it back on. I had to do this 2 times to get it to work and then it went through a long period of maintanence before I could print

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