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Re: self deleting messages
The newer software on these phones have issues with memory leaks, if you havent already, i recommend buying a memory card and transfering your content store (ie ringtones, pictures, etc) over....if you have done that already, just do a hard reset. remove the battery and put it back in. you can check your memory by goign to options, status and read the FILE FREE....every 1048576 bytes is 1 MB...anything lower then 3 MB is consitered low memory. if you have transfered your information over and a powercycle doesnt help, i would say a master reset would fix it. go to options, security options, general settings, menu, wipe handheld. i would recommend at least to sync your contacts and calander to outlook before you do this, for you will loose your info. good luck!
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i had this problem with my phone, the blackberry is deleting all your messages and call logs because you dont have any phone memory, so your phone deletes everything it thinks isnt important.. so delete some of your pics, music or ringtones, and invest in a memory card! hope that helps!
OK, after reading that some people fix their issues by taking out the battery and then putting it back it, I tried it and it worked! I am sure it will happen again and there has to be another way to clear them, but this works for now.
I also have had this problem with my Blackberry Pearl. It has nothing to do with your SD memory card. First and foremost, blackberry shortchanged the pearl when it came to onboard memory size. You'll find this out when all of a sudden your call logs, text messages (SMS & MMS) and emails are deleted. When you receive a call it shows in your call log for only about a half hour and gets deleted again. To verify that it is a memory issue, go to options and click on status. If your file free is at 0, you need to free up some memory.
If you text message alot, this can happen quite frequently. Especially with MMS messages which use up alot more memory. Open your messages folder, click the menu key and click General Options. Make sure your phone is set to keep messages for either 15 days or 30 days. Also another thing is to make sure in your Camera options is that all pictures get saved to your memory card. If your pictures get saved to the phones memory, you will always have this problem until they are deleted or moved to your memory card. If you downloaded any games or applications to your phone, this can also be the problem. They make plenty of games and apps for the Pearl but didn't give the phone enough memory to use it all without eventually locking up the phone. This was my problem. I had a few games and a couple applications like Yahoo Go and Sudoku that I deleted and it helped out alot with my memory issues.
There are alot of other things you can do to help free up some memory but it would best if you just call blackberry tech support for your service provider and let them talk you thru all the steps. I've been very happy with T-Mobiles Blackberry tech support because they are separate from the normal customer service line. I've hardly ever had to wait to speak to a tech unlike the regular customer service which can take FOREVER!
I like the Pearl but these issues can certainly frustrate anyone that doesn't know how to deal with them.