Question about Philips HTS3450 System

2 Answers

No sound I have a DVP5982 and recently it stopped playing any audio on my HDTV. I have tried switching to a new HDMI port and playing with the audio settings but nothing has worked. There is no sound output from the speakers. It was working fine but just cut out. The system continues to function, but there is not sound.

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  • Jordjane Feb 12, 2008

    None of the options you state is on the Audio setup menu for our system which is HTS3450/37. Have you any other suggestions?

  • Jordjane Feb 13, 2008

    We do not have a DVP5982!!!! Do you have a solution for the HTS3450/37?

  • Jordjane Feb 14, 2008

    On DVD when on standby - red light burns.
    When DVD is turned on no green light burns on power but DVD responds to all activity e.g.USB, tuner, TV etc.
    When subwoofer is on standby red light burns indicating power available. When DVD turns on no green light on subwoofer appears.
    Multi-connector is OK.
    From observation when equipment is turned on the fan on the sub-woofer does not turn.
    There is no heat coming from sub-woofer as was the case before. System was tested by detaching and reconnecting the multi-connector at sub - woofer - a slight movement on the fan was noticed for a split-second.
    Many thanks

  • Jordjane Feb 14, 2008

    Hi advid_imps Thanks so much you have been really helpful. We will do that.
    God bless.

    jordjane

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Here is a possible solution to this problem, assuming the DVP5982 is connected to the tv with an HDMI cable.


Press setup on the remote control of your DVP.
· Go to the Audio Setup icon with the right arrow button
· Press the down arrow button to select DIGITAL AUDIO SETUP and press the right arrow button.
· Go to DIGITAL OUTPUT with the cursor buttons and press the right arrow button.

· Go to PCM ONLY with the down arrow button and press OK to confirm
· Press setup to leave the menu.

The DVP5982 will now send analogue stereo audio to the tv.

Posted on Feb 11, 2008

  • 3 more comments 
  • David Simpson Feb 13, 2008

    What options do you have in the "Audio Setup Page"?

  • David Simpson Feb 13, 2008

    In your original post you said you had a DVP5982. The soloution was for that model.

  • David Simpson Feb 13, 2008

    Could you give me some more information.



    Which version of the HTS3450 do you have? HTS3450/??



    How have you connected the HTS3450 to your TV?


  • David Simpson Feb 13, 2008

    There are hardly any audio option settings on the HTS3450/37, although I have overlooked one obvious check - the mute button on the handset!



    Failing that, check the following:




    • Power indicator on the subwoofer

    • Power supply to the subwoofer

    • Multi-connector from the DVD to the subwoofer. Check for bent pins.

    If all of these are ok, then the problem probably lies with an amplifier output ic (chip).

  • David Simpson Feb 14, 2008

    Sounds like the sub has a fault either on the power supply board, or the output section. Not much can be done except taking to a Philips service centre.



    Sorry I couldn't help further.

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  • 440 Answers

Try new hdmi cable ok also cheak output settings

Posted on Feb 11, 2008

  • nick helpap
    nick helpap Feb 11, 2008

    phips makes ver 1.3 at wallmart 30 bucks new verison is beter faster ok tell the tv menu option digital out mess aorund with tvss main output audio settings ok thx nick

  • nick helpap
    nick helpap Feb 11, 2008

    ya just wont be digital tho dobly ect in alog 2 ch but do test it

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