Question about Panasonic KX-T7633 Corded Phone

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Change background music when hold button is pushed

I'm trying to change the background music on the phone when a client is put on hold, any suggestions? Unable to change 'on hold' music

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There are two internal "tunes" that nobody likes. You can also set it to "tone," but that usually makes people think they have a call waiting - and they hang up on you!

We do offer license free music that you can plug into the phone, or you can subscribe to XM Radio (commercial) for less than $28 per month.

The settings need to be changed by a certified dealer.


We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.

Posted on Oct 14, 2008

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2 Answers

How to stop the hold music from playing through the speaker constantly?


press [Feature] # 86
to turn off Background Music (as Nortel calls it).
F86 to turn on
F#86 to turn off

Sep 29, 2014 | NorStar M7324 Telephone

1 Answer

KX-T7730 phone is not changing the hold music although i have plugged in the mp3 player in the outside box, and tried to program it by doing the following: program > *#1234 > 104 > speaker phone...


If you're reading the programming instructions in order, keep going :-) I have no clue what SLT hold mode has to do with music on hold or background music, but when you get to 111-BGM-Music On Hold source, you can set it to external and you're in business.

Carl

Sep 05, 2011 | Panasonic KX-T7730 Corded Phone

1 Answer

HOW DO I CHANGE HOLD RINGING MUSIC?


The music is external to the phone system. In the back room or a closet somewhere, there's a dark blue and black cabinet that has a port that's marked MOH. It will go to some kind of box or computer that supplies the music. It may have a model or phone number on it. You change the music by buying or recording new MP3 files to play.

Jun 10, 2010 | Panasonic KX-T7633 Corded Phone

1 Answer

Offing the background music


Walk up to the phone, don't pick up the handset and press "1". If that doesn't work, try *7510 on the intercom (taw tda).

Carl

Feb 25, 2009 | Panasonic KX-T7730 Corded Phone

1 Answer

Music when on Hold


It sounds like you're using the internal synthesizer for MOH. There is a different tune, but it isn't very good either. You need to change the setting for MOH to "Tone" or we can provide a much better MOH source that you plug into the system.

Our music does not require any license fees (copyright license stuff). Alternatively, XM Radio has a program for businesses for less than $28 per month.


We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.

Jun 11, 2008 | Panasonic KX-T7633 Corded Phone

1 Answer

Music will not shut off on phone


The feature for Background music is Feature 19. You can put that feature on a button, then turn it off and remove the button.

May 13, 2008 | Avaya Corded Phone avaparp18d

2 Answers

Feature 86 (background music)


The music does not come from the phone system . What ever you are using for your music like a radio , cd player mp3 that is where you change it .

Mar 05, 2008 | NorStar M7324 Telephone

2 Answers

Music playing


If your phone does not have a dedicated Music button it is usually the HOLD button. Try the hold button first (with the phone hung up) if that does not work look for a button labeled music or possibly a soft key (key's labeled by an LCD display)

Aug 27, 2007 | Panasonic KX-T7730 Corded Phone

2 Answers

Change background music when hold button is pushed


Your system will have an input for music. You may have something attached already and so that would need to be changed to what you want. OR you may be using a built-in internal tune. Usually connecting an external source will over-ride any internal music automatically but it may need to be changed in programming. If you connect a new external music system, you can use just about any music device with the right cable. Just make sure it is line-level input (low volume - not amplified) or you can break the music circuit.

Jun 01, 2007 | Panasonic KX-T7730 Corded Phone

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