Question about Brother IntelliFAX 2800 Laser Fax

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Poor Line Connection

I am unable to fax to 804 area codes. The fax on the other end will pickup and screech, then our fax will start sending and then stop in the middle and Communication Error. I have noticed this only happens on 804 area codes. I am dialing from 276 area code. Any suggestions?

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  • Anonymous Oct 27, 2008

    I have this same problem, but my problem is limited to as far as I know 2 locations. One is in California, the other Des Moines Iowa. I recieve the same error on those 2 locations, but on none of the other 30+ places I fax things to. I send one page, then I get Comm error 20, the other fax machine also recieves the same error on their end.



    It is not tied to phone lines I have tried multiple phone lines, and Its not their machine because other locations can fax to them just fine. Its something internal to the machine itself.

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If the fax works in all other instances other than when you dial a certain area code I would say the problem is definately not associated with the machine itself. I have never heard of this type of problem. I would contact your phone company and tell them your situation and see if they have any advice from their end.

Posted on Mar 28, 2008

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