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Re: it wont load disks
Ts a problem with the latest download update. sorry to say but its a
job for sony as long as its still under warranty. just phone them up
explain the probs your having and they will send you a new (normally
reconditioned) unit out. sony's replacement service is very good.
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This happened to me once, hopefully it is not the issue. What i suggest doing is, trying a variety of different disk(e.g. one game, one dvd, and one Blu-ray) That way we can establish if its the PS3 or the disk you are using. Now on the top right hand side when you insert a disk you should see a loading disk sign( would look like a clear whirlpool spinning) if it shows up but no disk appears it could be your Blu-ray laser went out. After that what you can do is to attempt a system reset. Make sure you have all your info backed up, if not you can still plug in a USB Thumb Drive(make sure it has enough space in it to back up your ps3 though) or a External Hard Drive with (also sufficient space) and back up your info. ([Settings]>[System Settings]>[Backup Utility]>Back Up).
Once that is done, Hold the power button while the PS3 is powering up until you hear three beeps. These signal that the PS3 has received the manual system reset command. Prompt through the initial setup menu to continue resetting the PS3. Select "Format" from the system menu to format and finish a complete system reset for the PS3.
Once that is finished attempt to place in you disks. If the issue persist , then it is the laser that is having the issue and you will have to contact Sony to file a repair ticket. If your under warranty or have the extended warranty then it will not be at charge. (Make sure you have your proof of purchase,date/receipt to prove warranty) If not you will have to pay out of pocket which i believe is 150 US Dollars.
HOld the power button down while its on for 10 seconds. DO this 2 or 3 times. you will hear it beep once, do NOT let go hold it for the FULL 10 seconds to do a full RESTART!!! That should help you out.
I have the same problem. My PS3 stopped reading any bluray discs. The spinning circle in the top right corner will come on for a few seconds when a disc is inserted, but then nothing. I found a work-around to get it to read discs though. You have to have a bluray disc in the drive (game or movie) and start a downloaded game or Playstation Home. Once the game or Home loads, hit the PS button on the controller. The crossbar menu will pull up and you will notice the disc icon will (magically) pop up. Click the quit game icon. Once you are out of the downloaded game or Home the disc icon will still be there. You can then load the game or disc. The icon will remain there until you eject the disc, so you will have to repeat this every time you want to load a game. Although this is a workaround to prevent Sony from gouging you for $150+, this is still not a fix. A fix would be for Sony to admit they have a money making firmware problem and fix it. This fix will only work if you don't have an actual hardware failure (which I apparently don't). I think a class action lawsuit is in order for everyone that has this problem and especially for those who have shelled out the money to fix something that is firmware related. I'm sure Sony will only fix the firmware to make this workaround not work anymore so as not to lose their little cash flow scheme.
if the circle is always showing up on the top right corner of the screen and doesnt load any games that means that you laser pick up is already busted.bring it to the nearest sony workshop for a replacement.
I am sorry to hear that you are having problems with your new PS3. Unfortunately when you receive that spinning circle it is indicating that your system is not reading the game. This could happen because the disk is damaged or there is a problem with the laser.
If this is a brand new system, your laser should function properly. Try cleaning the disk and reinserting it into the PS3.
If this continues to happen then you most likely will have a laser malfunction. If the system is brand new you should have some type of warranty to get it fixed with no charge.
You can always contact sony to find out if you have a warranty or not. The number for Sony is usually listed on the back of your video game booklets.
I hope I was able to fixya problem and Happy Gaming!
Can you be any more specific? is this a problem with one disk, one type of disk or all disks? What is the exact error you are getting? Are you trying to play a game, play a film, play an audio CD or are you using your PS3 as a Linux computer and trying to open a data disk? have you tried more than one disk?
Without specifics there's just no way to guess what the problem is.
Start by cleaning the UMD drive, you can do this with an alcohol-free CD wipe wrapped around a cotton bud (Q-tip) or preferably with an air duster (available from any good hardware or electronics store).
Next clean the disk(s), you can do this by turning the centre of the disk with one finger and holding an alcohol-free CD wipe to the disk surface with another, however you can buy UMD cleaning tools from most large game stores that make the job much easier.