An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: My washer machine is not getting water
Check to see if the screens located at the hose connections at the back of the machine are plugged. This is one of the most common problems, when water won't come into the machine. Also, before you hook the hoses back up, run water into a bucket to make sure water comes from the hoses. Email me back if this does not solve the problem.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The nF error means that the washer isn't filling properly. Make sure that both the hot and cold water inlets are getting water flow. (You can get all cold water washes by connecting the hot to a second cold water line.) Make sure that you have opened the shut-off valves for both inlets to the washing machine. Check that there is sufficient water pressure on both inlets. You need 20-116 psi (pounds per square inch). Use the Samsung supply hoses. Some flood safe hoses may not work (even if new); when damaged, they can completely restrict the flow of water to the washer.
Take off the hoses. Check the filters both on the shut-off side and just inside the washer and clean then of any foreign objects. This is a good time to double check the water pressure at the shut-off valves (have a bucket under the valves.) Replace the inlet hoses if they are more than 5 years old.
Check that the drain hose is not lower than the water level in the washer. This can trigger suction causing the water to flow into the washer and straight out to the drain.
Make sure that the door of the washer is tightly closed. Then press the Start/Pause button.
If the error continues, the failure could be at the washer's inlet valve, the sensor that checks the weight of the drum + water, or the wiring or wiring harness to either one of these items. The computer control board can also fail to "hear and respond" to the above. If you have water in the drum with the nF error, start checking the sensor. If no water flows into the washer, check the valve first.
An IE error code will appear if the washer has not filled with water in approximately 8 minutes.
Are the water valves opened completely?
If an IE error code appears on the washer, check to make sure both hot and cold-water taps are open completely. After both valves have been opened, unplug the washer for 10 seconds and retry the wash cycle.
Are the inlet hose filters clogged?
There are filters on the inlet hose connections of the washing machine. They are intended to filter away mineral deposits from hard water and other debris from getting into the unit. If clogged, water will not flow through these filters into the washer. Turn off both the hot and cold water taps, disconnect the inlet hoses from the back of the washing machine, and clean the inlet filters gently but thoroughly.
Are the inlet hoses attached properly?
If the inlet hoses are not attached to the machine correctly, it will prevent proper water flow to the washer. Turn off the hot and cold water supply then disconnect and reconnect the inlet hoses. Ensure that they are threaded properly. After the hoses have been reconnected, open the water taps completely, check for leaks, and unplug the washer for 10 seconds and retry the wash cycle.
NOTE: The inlet filters are inside the hose connections on the back of the washer. Because of their small size, take care when removing and cleaning the inlet filters so that they do not break.
The thing that you want to check isn't the connections so much as the water pressure. Take the fill hoses off and look at the water valve screens to make sure there is no sediment blocking water flow, and test the water lines themselves by spraying water in a bucket to make sure that the pressure is good. You could go a step furthere and take the top off the machine by taking the torque bit screws out of the top back and sliding the top of the machine backwards and check the hoses that go from the valve to the dispenser
An FH error often means that the machine doesn't see the water coming into the machine (or that the water pressure is too low). If the water has been flowing into the washer for 8 minutes, then the pressure switch is faulty. (The unit shuts off the water flow and gives the error to avoid flooding.) Press Pause/Cancel Twice.
If there was no water to the machine, check that the inlet water valves are open. Check the inlet hose filters for clogs and that the hoses aren't kinked. You may want to change your water hoses in case they sealed themselves against leaks. Also check your incoming water pressure.
If there was water in the washer, check that the drain pump is functioning (and that nothing is clogging the pump filter/coin catcher). Also check that the discharge hose isn't positioned lower than the water level in the washer. This will cause a siphon problem where the water will flow in and out of the washer continuously.
Disconnect the washer from the power and make sure that all of the wiring for the inlet valves, pressure switch, drain pump and flow valve have no breaks in them. Make sure that the inlet and outlet hoses inside the washer are not leaking. (The connection between the hose and the drain pump and the hoses to the washer tub can leak.)
After this set of tests, reconnect the power and check the pressure switch, the flow meter and the CCU (main control board). Replace any faulty part.
You may want to consult a repair person for some of these tests and repairs. If the washer is under warranty, get the unit serviced if the problem isn't in the hoses.
Your water valve inside the washer is either stuck, no water going to hose or the washing isn't sending voltage to open the valve. Start first by removing the hose. If water starts spraying all over the place turn off the hose and check for a blockage when it connects. Sediment may have clogged the screens there. More than likely a new water valve should take care of the problem. Sometimes sediment can pass through the screen and accumulate causing it not to open causing it to stick when voltage is applied as well.
Code flashing IE? The code means the machine is not getting enough rinse water. Remove the hoses from the back i=of the machine, pull out screens, cold water is blue tab inside connection on washer, hot water is red. Clean screens and insert them back into the appropriate connection. Use a stiff brush and water to clean. Reset the machine by disconnecting power, press start/pause button(blue button on right) for at least five seconds, reconnect power.
Hello Friend, I think your machine will work properly if you add a water line splitter. You would connect to the single cold water tap and on the other end you would have two water hoses . Connect one hose to the cold water inlet of your washer and then connect the other hose to the hot water inlet. You can get these at Home Depot. Happy to help, Tim.