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Error report My computer won't start up. I have run the repair consol but the error report says that there are some errors on the drive that are not recoverable. Does this mean that I have to replace the harddrive? or can the problem be fixed? Please help!!!! Stuart

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  • Stuart Kallis Feb 12, 2008

    Thanks for the advice. I have tried all the possible solutions but I still get an error message "the volume appears to contain one or more unrecoverable problems".

    Is this the end of my hard drive or is there other possible solutions?

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  1. You've probably got in your hands some recovery/restore CD's from your PC vendor. BEWARE. For example, Fujitsu laptop CD's are only used to restore the HDD to its original factory state! Fuji will not give you a XP CD to 'recover' the hard disk, only to 'restore' it. Nice huh?
  2. Use a Windows XP retail CD ,better than having to use the OEM's restore CD and lose all your data.
    • IMPORTANT: if you've got Windows XP SP2 installed, you CANNOT use a Windows XP SP1 CD. The recovery console from the SP1 CD will not accept even the correct admin password when run on a Windows XP SP2 HDD. You must run the recovery console from a modern SP2 CD, then you'll be able to correctly login to your Windows XP install on the HDD.
  3. Pop in the Windows XP CD, reboot, making sure to select boot from the CD option. On some PC's you'll have to hit DEL on reboot to enter the BIOS and select boot from CD ROM. Other PCs you hit F12 while booting up.
  4. WIndows XP will start to load. Eventually you will be prompted to select between Setup Windows and Repair Windows. Hit 'R' for Repair Windows. The RC (Recovery Console) will look for existing Windows XP installs to repair. Usually you have just the one, listed by the RC after it has scanned your disk, so type '1'. If the RC doesn't find any Windows Installs...you're in trouble. Note: Windows RC can find a Windows install when Windows Setup can NOT find one, so the RC seems more low level and reliable.
  5. Usually your admin password is blank, so just hit a return when prompted for a password.
  6. Type 'help' for the commands that the RC can run. You won't be able to access any folder other than C:\Windows and C:\ top level. The next two steps are probably only safe if you have a single partition on the whole disk.
  7. Try 'fixboot'. This re-writes the boot record.
  8. Try 'fixmbr'; again, this may damage a partition table that it doesn't understand, so be wary of taking this step... you may want to use this as a last resort and only if you have a single partition on the disk.
  9. Run CHKDSK /P C:
  10. If you get errors still, rerun or also do a CHKDSK /R C:.
  11. If the CHKDSK finally succeeds without errors, then you should be able to exit from the RC and reboot OK.

Posted on Feb 11, 2008

  • Chris Lemke Feb 12, 2008

    Well if you ran all the above advice through the mill and you are STILL getting this type of error message then your next step may be to try a third party application to scan the disk. I would try something like Spinright or an equivalent software program to try the disk from a boot cd. If you still get this type of error I would say replace this disk.
    It's a hard call to make, if the disk were sitting here in front of me I could try to do somethings like using partition magic to check the drive and it's partitions but this is as far as I can think on how to help you at this point.

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