Question about Lexmark X5470 All-In-One InkJet Printer
So I got this new printer, a nice Lexmark X5495 all-in-one, fax, scan, copy, photos, prints, all the bells & whistles, right? I install it step by step just like it tells me to do. Everything shows fine, all appears hunky dory. Go to control panel, it says ready, big happy checkmark, it's set as default printer, it's online. Just one problem, it won't print. I get this nasty message that says there's no communication between the computer and printer. I tried 3 different USB cables. I unplugged, restarted, rebooted, tried every USB port on my puter, no go. Same thing. I checked windows firewall, the Lexmark stuff is all checked as exceptions, meaning they are being allowed through. I deleted the other 2 printers from the system. I uninstalled the new printer and reinstalled it - 5 times. I just have the feeling it's something in where the USB cable is hooked up. I have 4 USB ports in the back of the puter. I have 3 in front. All the troubleshooters tell me to check the USB connections and cables, then restart. No go. Same thing. I have Windows XP Home. I have listed this problem under Lexmark X5470 cause the 5495 wasn't listed.
I've been at it for 5 hours now. I know it's something simple and stupid, but that's me - simple and stupid. Any ideas?
INSTALL LEXMARK X5740
I had the same problem with a X5470 and fought it for a couple of hours. I installed and reinstalled the software, tried different USB cables and ports, etc. It would print OK from the front panel, but no communication with computer. On a whim, I disabled Norton Virus protection and it started working. When Norton was re-enabled, it wouldn't print again. Obviously some conflict with the two, but I still haven't figured out a better workaround yet.
Posted on Feb 24, 2008
One more thing you can try..did you do a menu test page, from the front panel, to see if the printer has any basic functionality? Also, the disk that comes with those printers MAY NOT be the most up to date. You may want to download one that's more current. Got backup?
Posted on Feb 11, 2008
Best advice is to plug it into another computer. if it still does not connect then obviously you have a out of box failure. Send it back to supplier. If it does print, then take your pc in for a checkup. If you plug any other devices into the usb port, does windows pick it up? If not there is your problem.
Posted on Feb 11, 2008
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Posted on Jan 02, 2017
Hi, Maybe you can reload windows XP drivers. from this site: Photo Paper (Letter - 20) -- Lexmark United States Good Luck
Posted on Jan 15, 2008
is the printer in its own USB port? Some printers that "talk back" to the PC do not like to share a port so do not have it on a USB HUB.
Posted on Jun 25, 2008
With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.
To fix a fouled install:
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the software asks for the printer connect it and continue
Posted on Feb 03, 2009
Tips for a great answer:
A quick fix for most communication errors can be
achieved by resetting the printer and/or rebooting the PC. Simply disconnect
the printer from your computer. Reboot your pc. Unplug and re-plug the printer
into the power source to reset it. When the printer turns on, reconnect it to
your computer. Then try to print again once the computer fully recognizes the
If that doesn't help, try the steps below:
1. Disconnect the printer from your computer.
2. Re-brick your printer.
Pull out the power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds.
2. On your computer, go to Control Panel > Printers
3. Delete the Lexmark print object.
4. Reboot your pc.
5. When your pc turns on, reconnect the printer.
6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print a document again to verify that the problem is fixed.
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