Question about Xerox Phaser 7300DN Laser Printer

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Problem with printing

There is a line in the middle of our pages when printing. Everything else looks ok, there is no error message on the maching

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You may have a problem with the drum that transfers the toner to the paper. i wouldnt advise taking it apart as it is very fiddly and very very messy if something goes wrong.

Posted on Feb 11, 2008

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You might be running out of ink

Posted on Feb 11, 2008

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Had ink refilled at costco and now printer has an air message that says incompatable ink cartridge


The 'incompatible cartridge' error message is not a common error message associated with the Photosmart C5180 printer model - in most cases when the HP02 cartridge is not recognized, or has poor connectivity, you will normally receive an "Unrecognized Cartridge" or "Cartridge Problem" error message with a big RED X; in most cases (like 99.3%) the smart chip needs to be replaced with a new one - please note the chip life has 25 month expiration window from the time the cartridge is initially installed into the printer. Costco and Fry's Electronic's provide this top-notch refilling/programming service today.
I suggest you also verify the permanent built-in PRINTHEAD performance inside this legacy printer model (either one of the procedures below applies to all printers which use HP02 or HP363 ink cartridges): For additional HP02 support information, please visit our HP02 system support page which includes videos of everything mentioned below: http://inkjet411.com/?page_id=1372
A. HP02 ink-series printers with KEYPAD (i.e. keypad numbers 1-9)
Tap 43 PRINTHEAD Health Diagnostics:
Video Procedure: http://inkjet411.com/?page_id=2391
1. Press * and # keys simultaneously.
2. "Enter Special Key Combo" will be displayed.
3. Press 123 to display the 'Support/Service' menu.
4. At 'Support/Service' menu, click the Right Arrow 3 times until Special Reports menu is displayed.
5. Select Ok, then click Right Arrow 2 times until the 'print-mech button tap' menu is displayed.
6. Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed. Use the Left Arrow if you need to decrease numerical count.
7. Select Ok. The test page prints.
8. Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD 'Pen Status' will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed and may need to be replaced (if part is still available). It is suggested to perform the 'Printer Reset' procedure below to first rule out printer firmware related problem.
B. HP02 ink-series printer models that DO NOT HAVE a KEYPAD:
Internal Test Print:
1. Press the Menu button, press the Right Arrow button to select 'Tools', and then press 'OK'.
2. Press the Right Arrow button several times to select 'Print Test Page', and then press 'OK'. The test page prints.
Tap 43 PRINTHEAD Health Diagnostics - See Video Procedure: http://inkjet411.com/?page_id=2377
1. Turn ON the printer.
2. Press and Hold the "Print Photos" & "Red Eye Removal" buttons.
3. Release both buttons.
4. You will see a new screen that says, "Enter Special Key Combo"... The Key combo is: press and release in sequence the "Red Eye Removal", "Print Photos", and then "Red Eye Removal"
5. Scroll through the menu by pressing the right arrow button until the display says 'Special Reports'.
6. Select Ok, then press the arrow button until the 'print-mech button tap' menu is displayed.
7. Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed.
8. Select Ok. The test page prints.
9. Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD 'Pen Status' will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed (unfortunately the PRINTHEAD is not replaceable). It is suggested to perform the 'Printer Reset' procedure below to first rule out printer firmware related problem.
For additional and advanced HP printer diagnostics, please visit: http://inkjet411.com/?page_id=1813
To help solve other HP02 ink-series printer/printing related issues please visit http://www.inkjet411.com

Jun 17, 2013 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Doesn't print at all, except test pages. task list is empty after every enter


simply followed the steps indicated in the troubleshoot guide and inspired by your answer to my message on error '482':
lot of thanks, your help was useful and aknowledge of your support web site was useful too. everything looks ok now

Oct 05, 2009 | Lexmark JetPrinter Z25 InkJet Color...

1 Answer

Can't print an email


  1. Open up Yahoo your Email, (either Classic or new version) click on your Inbox to view messages.
  2. Double click (or click on the subject line to open if using Yahoo email classic) the message that contains the desired message or photo you wish to print.
  3. Locate and click the "printer icon" (the picture looks like a printer) on the top of Yahoo email or go to the File menu at the top of your web browser and click "print."

    If you are using Yahoo email classic, they have a selection (once you are inside of an email message) on the top--to the right of the screen that allows you to click "printable view."

    A new window will open up and your entire email will appear. Click "print," which is underlined, at the top right of the screen.
  4. A dialog box will pop up and ask you to confirm, click the "OK" button on the bottom of the screen.
  5. Your entire yahoo email message should print out fully (not just the header). This is good for articles, messages and photos you wish to keep.
  6. Bear in mind that one page on the screen is not equivalent to one printed page, in fact, it may be quite a few more pages.

    If you only wish to print one page: select file, print and click on the second radio button in front of "pages 1 of 1."

    Or, specify 2 or 3, for example. If you know it will run into more pages.
    Click the "OK" button at the bottom of the box to start printing.
    You can always reprint if it doesn't print correctly.
  7. These steps will work for either Yahoo email classic or the newer version of Yahoo mail.

Sep 25, 2009 | Yahoo Mail

1 Answer

HP Laserjet 3330 printed dark page especially around the middle


Does this happen both when copying and printing?
For printing solution, try another toner cartridge.
If lines continue to appear when copying (primarily through the automatic feeder) then lift the auto feeder, and clean the glass -mainly the narrow piece on the left side.

please rate solution :)

Apr 07, 2009 | HP LaserJet 3330 All-In-One Printer

1 Answer

Smartbase MP390 Printer - error ##345


canon smartbase mp390 error ##345 check printer can anyone help me

Nov 01, 2008 | Canon SmartBase MP390 All-In-One InkJet...

1 Answer

HP LaserJet 2100tn prints ok but with 3 lines of strange characters over image


Is your transfer roller clean?
How does the drum look on the toner cart?
Is the fuser getting bad?

Would you consider this an old image that is ghosting?

Jun 24, 2008 | HP LaserJet 2100 Printer

1 Answer

Center of page is not printing black


I changed out our black photoconductor unit #165 and it solved the problem. Even though the error message did not say that the photoconductor needed changed out, it had been eight months since the last replacement. I hope this helps!

Apr 03, 2008 | Ricoh Aficio CL3500N Laser Printer

6 Answers

Canon MF3240 printer error message.........


I think I solved my printer problem: Chang the paper size to LTR in the printer panel. then go to compter printer setup and choose printing preferences and choose page setup and chang the paper size to Letter (LTR) also. hope this is helpful.

Nov 13, 2007 | Office Equipment & Supplies

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