Question about Nintendo Game Boy Advance Console

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Leapfrog Leapster touch screen

Do you have any troubleshooting help for a Leapfrog Leapster? The touch screen doesn't seem to work anylonger (even after new batteries). Any help on how to fix it so that the pen will work with the touchscreen would be great. My niece gave it to me for my toddler to use...so I would guess it would be about 4-5 years old (the original Leapster).

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  • Sfelker Feb 12, 2008

    I'm having the same problem! When it turns on you can hear the sound quite clearly but the screen just doesn't turn on. I called a 800-701-5327 for Leap Pad products and they offered to replace it at half the cost to me $35 plus shipping and handling. Not really the solution I'm looking for. I could go buy a new one for around $50.
    Any suggestion would be appreciated.

  • Anonymous Feb 17, 2008

    Got the same problem with my daughters and its only 2 months old.

  • Anonymous Feb 20, 2008

    My daughters leapster has the same problem the touch screen is not working or the volume controls.

  • Deneen Lewis
    Deneen Lewis Feb 28, 2008

    Same problem here...I called LeapFrog Help line at 800-701-5327. They said to recalibrate the screen by doing the following:

    1 - turn on unit

    2 - press Home, Hint then B button

    3 - Follow recalibration instructions onscreen.



    This didn't help me :-(


  • Anonymous Mar 04, 2008

    I also have the same issue. The touch screen doesn't work anymore after 2 months. I have read many complaints of this happening-but no solutions-like Leapfrog will fix it. I guess I will have to buy a new unit!

  • hoobies May 18, 2008

    I have the same problem on a Leapster 5 months old. The screen is blank when you look straight at it, but you can just make out the activity if you hold the unit below eye level and tilt it forward as if you are looking down from the top of it. The problems started after my son threw up on it, him and me while playing it. (Sorry if too graphic. Being a nurse and mother, it isn't too much for me) I thought I wiped it pretty good right after wards. However, after I read all the helpful hints about cleaning around the edge of the screen, and I actually got lots of crumbs out. I was wondering if the fact that there was a liquid consistency has anything to do with the fact that it still won't work.
    Thanks!

  • lulujo May 24, 2008

    I have a leapster Learning Game System that has been working well for 2 years. All of a sudden the game just won't turn on anymore. I have tried changing batteries and plugging in an external power source...I don't know what else to do. HELP!!!!!!

  • Anonymous Jun 06, 2008

    SCREEN DOES NOT DISPLAY BUT SOUND WORKS WE PUT IN NEW BATTERIES,SYSTEM IS ONLY 2 WEEKS OLD

  • tracylt Jun 14, 2008

    My Leapster is less than 6 months old and it has a blank screen. I have sound and my pen works on the screen, as well as the Home button and pause. I just can't see any picture. I've turned it on and off, installed new batteries, cleaned around the edge of the screen, adjusted the brightness (circle buttons) and nothing is working. Again, I can use my pen on the screen, I just don't see any picture.



    I have twins and my other daughter's Leapster did not turn on at all, so we had to replace it. I'm note having a good time with Leapster!



    HELP! Now my twin's little sister wants one.....

  • Anonymous Jun 16, 2008

    My daughter's leapster that we bought her for Christmas 2007 is not working properly. The pen has not worked on the touch screen since the day we opened it. She becomes very frustrated whenever the pen is required to play any of the games. Please help!!!

  • Anonymous Jul 12, 2008

    we changed the battery.

    we used a different pen.y

  • VAJenn Aug 20, 2008

    My Leapster touchscreen no longer works. I tried cleaning the edges of gunk as suggested, but this had no effect. I tried the calibration instructions (home, hint, B) but nothing happened. I did not get "calibration instructions" as suggested on other posts. Any ideas?

  • Anonymous Aug 27, 2008

    the pen quit working on the touch screen

  • Anonymous Dec 31, 2008

    the screen wont respond to the the touch of the stylus

  • Anonymous Jan 07, 2009

    The leapster seems to work except the video display. Playing with the brightness buttons hasn't helped. Any suggestions to fix it will be welcome.

  • angie21479 Jan 08, 2009

    This is the second Leapster 2 we have bought in the last 2 weeks...the first one just quit completely and now this one won't recognize the pen. Please help!!!

  • Anonymous Jan 15, 2009

    my son has only had this leapster for a couple of weeks and the touch screen has stopped working

  • Anonymous Feb 02, 2009

    I had the same problem with the touch pad not working.



    I used the compressed air and recalibrating ideas. I'm not sure which one really helped, but after doing both the Leapster now works like new. Thank you to everybody for the ideas.

  • PaulaW08 Feb 05, 2009

    i got my son a leapster2 for chrismas he has only played with it a few times and the touch screen has stopped working

  • Anonymous Mar 24, 2009

    my son used for less than 10 times and now the screen is not working stopped responding, does somebody know why

  • Anonymous Apr 22, 2009

    My son's Leapster 2 says "it's time to sign in please enter your name." But the touch screen doesn't respond when you touch it. We tried recharging the battery, we tried non rechargable batteries and nothing has worked. We just got it at Christmas.

  • PaulaW08 May 11, 2010

    thankyou i have recalibrated the leapster and it works what a relife

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14 Answers

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Got my son's to work. Used these instructions.

Question Why doesn;t my Leapster2 respond to the stylus pen? Leapfrog Leapster touch screen - trnsp.gif Answer If your Leapster2 does not respond to the stylus pen, it needs to be calibrated. Calibrating the Leapster2 is easy:
1) Ensure that a cartridge is not inserted 2) Hold down the Hint button while turning the unit on 3) When the LEAPSTER menu screen appears, press the A button 4) Touch each of the crosshairs that appear with the stylus 5) Restart unit

Posted on Jan 10, 2009

  • 5 more comments 
  • chrisdell Mar 14, 2011

    Thanks a million! This was a quick and simple solution to a problem that I was willing to invest hours!

  • jenmitt Apr 18, 2011

    I tried all the other suggestions and this one finally worked

  • Sukim_15 Apr 29, 2011

    Here is another thanks to you! You saved me from my little one's bugging.

  • daybrandnew Jul 29, 2011

    AWESOME!!!!!!!! If I knew you I'd treat you to dinner! We are preparing for an 18hr car trip and I really didn't want to buy another.

  • daybrandnew Jul 29, 2011

    AWESOME!!!! I'd treat you to dinner if I could. We are preparing for a 16hr car trip and i really didn't want to invest in another one of these things. Thanks a bunch!

  • jocelyn3
    jocelyn3 Sep 28, 2012

    THank you so much! YOu rock. My 3 year old thanks you and you just saved me $ and time.

  • kara01 Mar 29, 2013

    Thank you so much i had almost given up on the stupid thing :)

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I just did this, you need to have the unit off, press and hold down the question mark button as you turn it on. It will bring up a screen, press the B button. Then touch the plus sign with the stylus in each corner then the middle. It will send you back to the first screen. Turn it off, then back on. Try it again.
Hope that helps. THats the recalibration everyone is talking about.

Posted on Apr 23, 2009

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I found a solution at http://www.watercoolergames.org/archives/000028.shtml

Basically, if there is gunk around the edge of the screen it will essentially disable the touch screen. I took a paper clip and cleaned out the small crevice around the edge of the screen then used a compressed air can to blow out the rest. I ran the touch calibration as noted in other posts and this time I actually had a target to select and everything worked after that.

Posted on Mar 15, 2008

  • mrspink7 Nov 23, 2010

    This was the problem with ours and I couldn't figure out why in the world I couldn't get the screen to even calibrate. Thank you thank you thank you!!!

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Maybe this will help someone...

I called LeapFrog Help line at 800-701-5327. They said to recalibrate the screen by doing the following:
1 - turn on unit
2 - press Home, Hint then B button
3 - Follow recalibration instructions onscreen.

Posted on Feb 28, 2008

  • Deneen Lewis
    Deneen Lewis Mar 02, 2008

    Oh great....thanks for letting me know.

    :-)

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You need to calibrate your leapster...here's how:

(1) Do NOT insert a cartridge, turn the unit on and wait for the sign-in screen to appear.

(2) Hold down the Home, Hint and B buttons simultaneously.

(3) When the screen changes, press the A button.

(4) Using the Stylus, touch the center of the targets. Leapfrog Leapster touch screen - kb340_leapster_1.jpg

Posted on Jul 31, 2009

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WOW,I tried eveything and my pen wasnt working,I thought it needed to be calibrated but I tried leaning around the screen and there was a little piece of paper stuck inside, it works perfectly now.thanks for the tip..My son will be happy

Posted on Apr 09, 2008

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The unit needs to be recalibrated. I had the same problem with my son's game system. Go to leapfrog wesite, customer support, find answer and type in recalibrate screen for your system. follow instructions. Hope that helps

Bobby

Posted on Feb 11, 2009

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This solution may sound silly, but we have two leapsters (one is dead now - corroded on the inside). After a few weeks, we had sound and no picture on one. After several days of trying new batteries and pressing all the buttons and stuff, it ended up being one of the little buttons on the bottom that my son had been playing with. Try pushing the circle buttons at least five times each and see if that makes a difference. I had tried them, but only once or twice and it hadn't made a noticeable change. It wasn't until I started just pressing them over and over that I saw the change. Good luck!

Posted on Mar 27, 2008

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My son's Leapster 2 says "it's time to sign in please enter your name." But the touch screen doesn't respond when you touch it. We tried recharging the battery, we tried non rechargable batteries and nothing has worked. We just got it at Christmas.

Posted on Jan 28, 2011

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I have leapster2 the problem with this after touch the screen it's not working I changed the batteries still same how can I solve this problem.

Posted on Aug 01, 2009

This actually worked for me! I didn't think it was working because when it said to touch the center of the target it didn't seem to recognize it. But when I turned it off and back on it was working again. We had actually put it away for months because we could not figure anything out. Thanks for the help!

Posted on Mar 02, 2008

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Use the calibration tips that were posted below by another user and my son's cars leapster began working like new!! thank you so much, momofwy.
Momcam

Posted on Apr 04, 2009

I have the same problem with a leapster that is only 2 months old, the pen only works in the extreme lower right corner no where else.

Posted on Feb 17, 2008

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  • 28 Answers

Fiend your solution direct from Nintendo. Here is your solution....

Leapfrog Leapster touch screen - 3ad6e53.jpg

http://www.nintendo.com/gameboy/prob676ijt65/solution

Posted on Apr 04, 2009

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