If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."
Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related
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My ZEN was connected to my Notebook and I was downloading about 200 songs. It got to about 80% then my ZEN froze.
I couldn't turn off or on.
I returned and got another one. Let's see what happens now.
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