Question about HP G85xi All-Color InkJet Printer

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HP Officejet G85xi with no power

I'm getting absolutely no power to the printer. The LED on the power cord is on, but nothing to the printer.

What steps should I take to fix?

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  • BTSTech Feb 11, 2008

    Thanks for the reply, but still nothing. I have no power even to the LCD screen.

    What next?

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Hi..

You can try to reset the Printer to factory settings.Just follow the below steps, dont worry my steps will not mess your printer , as i was HP tech support for All in One printer for 20 months.

POWER DRAIN:-Turn off the printer, Unplug the power cable from printer and from the wall outlet.Press and hold ON buton for 30-60 seconds.


PARTIAL RESET:-Unplug the printer power cable while its ON, press and hold # and 3 button and connect the Power cord while holding.Wait for 40 second then release the buttons.

----(for below reset cartridges must be removed out)---------

SEMI_FULL RESET:-Unplug the printer power cable while its ON, press and hold # and 6 button and connect the Power cord while holding.Wait for 40 second then release the buttons. Push the ON button and check.


FULL NVM RESET:-Take the Ink Cartridges out, Unplug the printer power cable while its ON, press and hold ENTER/OK and CANCEL button and connect the Power cord while holding the buttons.keep Holding the buttons for 40 seconds ,then release the button and Push the ON button.

Please try the steps and let me know the result.Waiting for good reply from u.

Cheers
RIZ.

Posted on Feb 11, 2008

  • Mohammed Rizwan
    Mohammed Rizwan Feb 12, 2008

    Hi sir

    Then the printer needs to be serviced..

    Thank u

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Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
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Make sure that the power cord is firmly connected to both the product and the power supply.
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Press the power button ( ) to turn on the product.
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If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

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