Question about Emerson MS3103 Shelf System

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EMERSON MS3110 IT READS THE FIRST DISK AND THEN CONTINUES READING SECOND DISC BUT DISC DOESNT SPIN AND IT NEVER COMES OFF OF READING THE SECOND DISC

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  • Anonymous Feb 23, 2008

    so does mine

  • Anonymous Jul 09, 2008

    I've got the same problem now with my MS3110. I haven't tried wiggling the unit but will try that. I have tried leaving it unplugged for several minutes. I've pressed the reset button. I've tried other CDs which work fine in a different device. I've just sent Emerson an email asking what they prescribe. We'll see . . .


  • yerfpuppy Jul 09, 2008

    I've got the same problem now with my MS3110. I haven't tried wiggling the unit but will try that. I have tried leaving it unplugged for several minutes. I've pressed the reset button. I've tried other CDs which work fine in a different device. I've just sent Emerson an email asking what they prescribe. We'll see . . .


  • Anonymous Jul 17, 2008

    I started using a lense cleaner and it didnt solve the problem, because the disc is not spinning.

  • mikeandjerri Aug 28, 2008

    My MS3110 reads the first two discs then says "No disc" when it attempts to read the third one. It spins, slowly, then stops.

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1 Answer

It sounds dumb, but i actually wiggled it back and fort (the whole unit) and it started to spin the disks

Posted on Feb 23, 2008

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Posted on Jan 02, 2017

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1 Answer

Reads, "no disk" when disk


No disc error can be a DIY like the following steps.

Assuming that the disc is good.


  1. Cleaning the lens. - Sometimes because of dust the lens can't read any disc.

Try clean the lens by soft cotton buds. Be careful while doing this.

  1. Replacing the ribbon - Check the ribbon connected to the lens from the main board for scratch, damage. Once it has an open line then of course the lens can't read the disc.


If you've done the steps above and the symptoms still there then the next step requires you a little knowledge in soldering technique and reading the ohmmeter.


  1. Checked the motor - Check the motor that spin the disc with an ohmmeter. You can test it using the ohmmeter (x1) even it is connected on the lens assembly.

Good motor - reading should be fairly high and it will spin.

Bad motor - reading will drop to low resistance and will not spin.


Hint : 50% of my repaired unit motor is commonly the caused of the problem.


If you confirmed that you have a defective motor then replace it with a new one. Before replacing the new motor you have to check the clearance of the disc holder with the old one. The clearance should be the same as the old because if not the lens will not read the disc if it is too far or too close.


If you already cleaned the lens, and confirmed that the ribbon is good as well as the motor then I've advice you to send it to repair shop because the next step should be done with an expert because it is quite technical diagnosing the fault between the pick-up lens and the main board.


Please rate my help.

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Did you try using different disks?If you have alreay tried then please use lens cleaner to clean the lens

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where you say u have cleaned the lens have you been in side it, if so does the dvd spin round when you put a disc in, if it does and it doesnt read try a cd in it if it reads that then it will be the lazer, if it doesnt read it it could still be the lazer but could be a few other things like spin motor.

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you may have a defective lense . but check your disc to see if they are dirty..

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I know that Panasonic provides chips, optics (laser),etc. to Emerson. I am familiar with the problem you've experienced because I've had a Panasonic CD Player. If the disc doesn't spin (as you said), the problem must be that your shelf system probably has an optical problem (laser problem/pickup problem) and will need to be serviced.

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Check to see if the disc is spinning. You can do this by one of two ways either
  • a:) Listen for the disc to spin after inserting it or
  • b:) Place disk in drive right way up (so that the label is not upside down). Load the disc and eject the disc again to se if the disc has moved i.e. the writing may now be upside down.
If the disc does not spin then it is likely that there is something wrong with the disc motor. If it does spin then the issue is more likely to be with the laser unit. Try cleaning the lens but if this doesn't help it's likely to be a more serious and ultimately more expensive problem.

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