Question about Philips FTR-9964 Tuner/Receiver for Plasma

1 Answer

The reciever box light flashes red

When you switch on the telly it comes on for a few seconds but then cuts out and the reciever box light flashes red.

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  • Anonymous Apr 02, 2008

    it also shows no response to the remote

  • Anonymous Apr 03, 2008

    The box is tripping to protection, I'ved had this problem about 3 times now and each time the box has to go off to philips for a fix. I think they have to replace a fuse. Its a total pain.

  • harrisconst Jul 22, 2008

    I have the same 42" plasma, worked great for first 14 months then the clicking noise and red LED blinking. Called Phillips repair center took them three weeks to get back to me. In the mean time I took set to a local repair shop. They had the set for about five days, tested and tested to find the problem was a $5.00 part.....a crystal similar to what the old time citizen band radios used. The set worked fine for another year or so and now no power at all. Some of my research says a possible failure of a low-voltage module that controls power to the switch? Hope this was helpful, my set is going back to my local honest repairman. Hunt Electronics in Palm Springs, CA

  • vanmarionleo Dec 26, 2008

    Het lukt af en toe om aan te zetten van het scherm , door de 220v stekker er een aantal uren er uit te halen.



    Maar dit probleem had ik ook al toen ik hem een aantal jaren geleden net gekocht had,toen was hij een aantal weken bij het service centre van Philips. Helaas komt het probleempje nu weer terug.

    De leeftijd van de TV is alweer zo'n 5jr.

    En het is jammer dat deze mankementen verschijnen na het aflopen van de garantie periode.



    Dus wat gaat dit geintje mij weer kosten? En tja ook toendertijd er ook nog de hoofd prijs van ca 3600 euro's voor neer geteld.

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1 Answer

Same issue here in NZ with a set.  Fixed (twice) before.  Same problem for the thirs time in 4 years. Solution  - get a Sony.

Posted on Aug 07, 2008

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Red exclamation point on verizon set top box


How to reset your Set Top Box to fix common problems FiOS TV Residential...
Resetting your Router and Set-Top Box can resolve a variety of issues such as:
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If you are having any of these issues, you may need to reset your Router and Set-Top Box. Will resetting my Set-Top Box erase the selections I have programmed into my remote?
No, all settings and selections you've entered such as device codes, favorite channels, and recent On Demand selections are saved and available after resetting your Set-Top Box.

Resetting your Router and Set-Top Box
Always reset your Router first and then check to see if that resolves the issue. Resetting your router may be all that is needed.
Important note about your router To avoid problems with your FiOS TV service, make sure your router is plugged in and turned on at all times. Even if you are not currently using the Internet, your router still needs be turned on so that FiOS TV can function properly.
To manually reset your router:
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  2. Wait 30 seconds and then check to see if this resolves the trouble. If you still have the problem, follow the steps below to reset your Set-Top Box.
To manually reset your Set-Top Box:
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    Note: Don't confuse the power cord that provides electricity to your Set-Top Box with the coaxial cable that is connected to the back of your Set-Top Box. Unplugging the coaxial cable will not reset your Set-Top Box. Since many issues can occur if your coaxial cable is not securely fastened, now would be a good time to check to ensure all connections are securely connected.
  2. Wait for the time to appear on the front of the Set-Top Box, then power it on.
  3. Wait several minutes while the Interactive Media Guide updates.
  4. Check to see if this resolves the trouble. If you still have the problem, your Set-Top Box may need to be re-initialized. Contact the Fiber Solutions Customer Support for further assistance.
I have to reset my Set-Top Box frequently, is this normal?
No, if you routinely have to reset your Set-Top Box more than three times a week, it is likely there is an issue with your Set-Top Box that needs to be resolved. Contact the Fiber Solutions Customer Support for further assistance.


also you can call for tech support at Dial 1-800-VERIZON (1-800-837-4966)

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After turning on the tv the green light comes on then it clicks back to blinking red after a few seconds


Issue with Logic Board Fail to innitial Voltage Safety Control Swich due to fails component inside TV Set... Please Refer To Certified TV Shop Repair ...

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Message taken from TopUpTV
Does your Thomson DTi6300 fail to power on normally and displays a solid amber light? During the past few days we have been made aware of an issue affecting a number of our customers with a Thomson DTi6300 box. Customers have been experiencing problems with their box failing to come out of standby mode and typically showing a constant amber light on the front panel.
 
This fault is due to a broadcast issue which  has led to a corrupt file being loaded onto the hard disk.
 
Only Thomson DTi6300 boxes have been affected. If you have been experiencing problems of this nature first of all try switching your box off at the wall and leave for twenty seconds. If this does not work, please try the following procedure.
  
Please note this will unfortunately cause recordings in your programme library to be lost which we?re very sorry about. You may have to try this procedure a few times in order to resolve the issue as it requires complete attention and precise timing.
 
1.       Disconnect the power supply from the unit by removing the power cable from the back of the box.
2.       Wait 20 seconds and then put the power cable back in while pressing the 'standby/power on' buttonrepeatedly on the front panel of the box.
3.       Release the standby button as soon as you see a light flash on the front of your box and thenimmediately press the arrow buttons on the front panel quickly and in the following sequence:  Up, Down, Left, Right (please note this is not the order the arrow buttons appear on the box).
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5.       When you return to the TV GUIDE screen, you will now need to scan for channels to restore your Top Up TV channel logos. To do this, please select Option 4 (set-up) from the Main Menu, followed by option 1 (scan for channels).
6.       IMPORTANT: Once you have completed your channel scan, you will need to select option 5 from the Main Menu (Choose your channels) to re-select all those channel providers you would like Top Up TV to download shows from.
 
We?re really sorry if you have been affected by this issue and greatly regret any inconvenience this may have caused.

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Does your Thomson DTi6300 fail to power on normally and displays a solid amber light? During the past few days we have been made aware of an issue affecting a number of our customers with a Thomson DTi6300 box. Customers have been experiencing problems with their box failing to come out of standby mode and typically showing a constant amber light on the front panel.
 
This fault is due to a broadcast issue which  has led to a corrupt file being loaded onto the hard disk.
 
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Please note this will unfortunately cause recordings in your programme library to be lost which we?re very sorry about. You may have to try this procedure a few times in order to resolve the issue as it requires complete attention and precise timing.
 
1.       Disconnect the power supply from the unit by removing the power cable from the back of the box.
2.       Wait 20 seconds and then put the power cable back in while pressing the 'standby/power on' buttonrepeatedly on the front panel of the box.
3.       Release the standby button as soon as you see a light flash on the front of your box and thenimmediately press the arrow buttons on the front panel quickly and in the following sequence:  Up, Down, Left, Right (please note this is not the order the arrow buttons appear on the box).
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5.       When you return to the TV GUIDE screen, you will now need to scan for channels to restore your Top Up TV channel logos. To do this, please select Option 4 (set-up) from the Main Menu, followed by option 1 (scan for channels).
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1 Answer

My thomson dti 6300 250gb free view box wont turn on


Emailed Topuptv and got this reply

Dear Sir/Madam,



Thank you for contacting Top Up TV.



Please note that we are currently aware of an issue affecting some Thomson DTi6300 boxes.

If your DTR will not come out of standby and is not responding to your remote control, please try the following procedures.


Step 1: Power cycle
First of all, remove the power to the box and wait 20 seconds before restoring power.
Wait while the box tries to restart and allow 2 -3 minutes for this to complete.
Try this at least twice.
If it doesn't go to the solid green light then proceed to the next step.


Step 2: Front Panel Reset

Note: This procedure will unfortunately cause you to lose all of the recordings that you have stored on the box. You will need to be able access the back of the DTR and the front panel buttons

1. Remove power to the unit by removing the power cable from the back of the DTR.
2. Wait 20 seconds and restore the power cable while holding in the standby/power on button on the front panel of the DTR.
3. Release the standby button immediately you see a light 'blip' on the DTR front display and then immediately press the following front panel arrow buttons in sequence Up>Down>Left>Right
4.The DTR will now show the Orange LED with the Green LED flashing until the format has been completed in about 60 seconds. The DTR will return to ON automatically.
5. If requested, perform a channel scan to complete the operation.


We apologise for any inconvenience caused. Our Customer Services department can also be contacted on 08444 159 159. However, please note that we are currently experiencing high call volumes and so may not be able to answer your call as quickly as we would like.

Kind Regards,
Richard

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1 Answer

Top up tv dtr box froze then staying on orange light, wont work


i had same problem today, it had locked up during deal/no deal
unplugged it three times nothing happened, wouldn't switch on
unplugged again left it for 5 minutes
then plugged in and left alone for 15mins plus
lights flasing then evetually green light went
all ok

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1 Answer

TV SET ON STAND BY?


This is to do with the capacitors inside the TV numbers 2662, 2663 and 2664 - If you unscrew the back panel of the tv you will see the capacitors towards the top of the tv, from memory around the middle.

Replace the capacitors (make sure you get the polarity the right way round) and you should find all is ok.

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