Question about Panasonic KX-P2023 Matrix Printer

1 Answer

Won't Print At All

Just all of a sudden just stopped printing characters. I replaced cartridge twice, but still it won't print. Everything moves and sounds, but no print shows up. Possible solutions????

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  • Mrs_T_7 Feb 13, 2008

    It has Windows 95 and has the USB to parallel port

  • Mrs_T_7 Feb 13, 2008

    Printer does print, but very light ... it has a brand new ribbon in it.

    I haven't found a Phillips screwdriver yet to loosen print head. Cable is secure. I tried changing the head gap to different positions already :-( ... Did a test print, but didn't change anything :-(.

  • Mrs_T_7 Feb 15, 2008

    Thank you ... I will do that ... Is this something easy and inexpensive to replace OR do I need to check EBay for replacement for this printer?

  • Mohammed Rizwan
    Mohammed Rizwan May 11, 2010

    Hi,

    How is the Printer connected, by USB cable to Parallel Port? And what is the Operating System of your COmputer?


    Thank you.

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  • 10 Answers

First check that the head gap is set to forward position. Usually lever on side of printer. Do a test print by holding in the Linefeed button while switching on. If still no print, loosen the printhead and check for opstruction or loose cable.

Posted on Feb 11, 2008

  • Udo Gehring
    Udo Gehring Feb 14, 2008

    Could well be that the head is worn. If you loosen the head inspect the pins and see if they look worn. If the front part of the pins look rounded then definately worn pins. Also the solenoids loose their firing power and cause light printing.

  • Udo Gehring
    Udo Gehring Feb 16, 2008

    The head is normally about a third of the price of a new printer, so yes I would consider that first before buying another printer. If you did not have any joy with the panasonic then buy a different make and model. Maybe Oki5520 will do the trick.

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