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My microwave turns on but does not heat up it is only 6 months old wot can it be

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  • cathy3739 Feb 15, 2009

    Mine is a GE Sensor Microwave, Model #WES1450DM1BB. I bought it for an elderly woman and her handicap daughter. They can' find any of the paperwork that I left them. I bought it about 6 months ago. I was manufactured in Jan 2008 which should prove it is still under warranty. Does anyone have a # that I can call about this?

  • William Miller
    William Miller May 11, 2010

    .
    Since it's only 6 months old, I would contact the manufacturer's customer service department for them to repair it at no charge.

    If you don't have your owner's manual, please reply back with your brand and model, I should be able to give you contact information.


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It may have a defective magnetron. If this microwave is 6 months only, still under manufacturers warranty and you should take it for repair.
The magnetron has a warranty of 5 years in some cases, read the warranty section of the users manual.
Good Luck.

Posted on Feb 11, 2008

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