Question about Lexmark X1150 All-In-One InkJet Printer

1 Answer

My printer doesn't recognize that I've closed the scanner lid

I ran out of ink. I opened the scanner lid, took out the old ink dispensers, and replaced them with new ones. When I closed the lid and sent a test print page, I got the message "close scanner lid and press continue." The lid was already closed. When I pressed "continue," I just got the same message again. I've tried unplugging and replugging all the connectors to the printer. I've also deleted and added the printer again. I'm still getting the message that the scanner lid is open -- which it is not. :-(

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  • Anonymous Mar 20, 2014

    I've tried opening and closing the lid, holding it down, nothing is working.

  • Anonymous Mar 31, 2014

    scanner lid broke. scanner lid won't close. scanner lid won't open

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1 Answer

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  • Lexmark Master
  • 1,346 Answers

There is a switch on the lid, look for a protruding piece of plastic which corresponds to a hole in the machine if you put a flat screw driver ( or a business card ) in the hole it should push on a micro switch, if the message goes away when you do that then the switch needs to be adjusted, remove covers and adjust lever.

Posted on Feb 18, 2008

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How do i install mt inks


Please follow the steps below on how to install/replace ink cartridges on your model:
  1. Make sure the All-In-One is on.
  2. Lift the scanner unit until the scanner support keeps it open. The print cartridge carrier moves and stops at the loading position unless the All-In-One is busy.
  3. Grasp the tabs on the cartridge lids, and then lift the lids.
  4. Remove the old cartridges. Store them in an air-tight container or dispose of them.
  5. If you are installing new cartridges, remove the stickers and transparent tape from the bottom of the cartridges.
  6. Insert the new cartridges. Make sure the black print cartridge is secure in the right carrier and the color cartridge is secure in the left carrier, and then snap the lids closed.
  7. Lift the scanner unit and push the scanner support back while lowering the scanner unit until it is completely closed.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:


1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

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How to remove ink from printer


Ink Cartridge Maintenance
  1. Turn on your printer.

  2. Lift the printer unit, and position the scanner support between the tabs to hold it open.

rcrtdro1.jpg


The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

  1. Press down on the ink cartridge lever to raise the ink cartridge lid.

rcrtrm1.jpg
  1. Remove the old ink cartridge.

rcrtrm2.jpg
  1. Dispose of the old cartridge properly.

  2. If you are installing a new ink cartridge, remove the sticker and transparent tape from the back and bottom of the ink cartridge.

rtaperm.jpg
  1. Insert the new ink cartridge.

rcrtrm3.jpg
  1. Snap the lid closed.

rcrtrm4.jpg
  1. Lift the printer unit, and hold the scanner support up while lowering the printer unit until it is completely closed.

rcrtdrc1.jpg

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How to instal a new printer ink cartridge


Turn on your printer.

Lift the printer unit, and position the scanner support between the tabs to hold it open.

The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

Press down on the ink cartridge lever to raise the ink cartridge lid.

Remove the old ink cartridge.

Dispose of the old cartridge properly.

If you are installing a new ink cartridge, remove the sticker and transparent tape from the back and bottom of the ink cartridge.

Insert the new ink cartridge.

Snap the lid closed.

Lift the printer unit, and hold the scanner support up while lowering the printer unit until it is completely closed.


DON'T FORGET TO RATE THE SOLUTION, THUMBS UP!

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Where do tou install ink


From the Manual:

1 Make sure the printer is on.
2 Lift the printer (scanner unit) until the scanner support keeps it open. The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
3 Squeeze the tabs on the cartridge lids, and then lift the lids.
4 Remove the old cartridges. Store them in an air-tight container or dispose of them.
5 If you are installing new cartridges, remove the stickers and tape from the bottom of the cartridges.

NOTICE: Do not touch the gold contact area on the cartridges.
6 Insert the new cartridges. Make sure the color ink cartridge is secure in the left carrier
and the black cartridge is secure in the right carrier, and then snap the lids closed.
7 Lift the printer (scanner unit) and push the scanner support back while lowering the printer (scanner unit) until it is closed.

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How to open printer to change cartridge?


In order to replace the cartriage, please follow the steps below:
1 Keep the printer on.
2 Lift the printer (scanner unit) until the scanner support keeps it open.
The ink cartridge carrier moves and stops at the loading position unless the printer is
busy.
3 Squeeze the tabs on the cartridge lids, and then lift the lids.
4 Remove the old cartridges.
5 If you are installing new cartridges, remove the stickers and tape from the bottom of
the cartridges.
6 Insert the new cartridges. Make sure the color ink cartridge is secure in the left carrier
and the black cartridge is secure in the right carrier, and then snap the lids closed.
7 Lift the printer (scanner unit) and push the scanner support back while lowering the
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1 Answer

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Error 0502-Carrier Stall indicates a physically blocked carrier. This condition can occur for many possible reasons. Most often, the carrier is blocked because the ink cartridge lids are open while the printer is on (Figure 1).

carrierstall.jpg
Figure 1: Open Ink Cartridge Lids

Reseat the Ink Cartridges and Make Sure the Lids Are in Place
  1. Make sure the printer is turned on.
  2. Lift the printer's front cover.

    new_note.jpg Note: The ink cartridge should be in the up/loading position unless the printer is busy.
  1. Squeeze the tabs on the cartridge lids and lift the cartridge lids up. The cartridge pops up when the lid is fully lifted.
  2. Remove the cartridges.
  3. Make sure that all of the protective tape has been removed from the contacts on the ink cartridge.
  4. Replace the cartridges.
  5. Snap the lids closed.
  6. Close the printer's front cover.
  7. When prompted on the printer's LCD to choose New or Old, choose Old.
  8. Press Select.
new_note.jpg Note: For more information about reseating ink cartridges, refer to the Maintenance or Ink Cartridge Maintenance section in the Online User's Guide.

Back to Top
» Reposition the Encoder Strip
  1. Remove the power cord from the printer.
  2. Lift the scanner unit to expose the inside, where the printer cartridges are located.
  3. Gently slide the ink cartridge carrier to the middle of the printer.
  4. Gently move the top part of the printer belt to the right.
  5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.

    968_encoder_left.jpg
    Figure 1: Inkjet Printer Encoder Strip

  6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
  7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
  8. Once the encoder strip has been re-seated, close the scanner lid.
  9. Re-connect the power cord to the printer.

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1 Answer

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Error 0502-Carrier Stall indicates a physically blocked carrier. This condition can occur for many possible reasons. Most often, the carrier is blocked because the ink cartridge lids are open while the printer is on (Figure 1).

carrierstall.jpg
Figure 1: Open Ink Cartridge Lids
Back to Top
» Reseat the Ink Cartridges and Make Sure the Lids Are in Place
  1. Make sure the printer is turned on.

  2. Lift the printer's front cover.

    new_note.jpg Note: The ink cartridge should be in the up/loading position unless the printer is busy.
  1. Squeeze the tabs on the cartridge lids and lift the cartridge lids up. The cartridge pops up when the lid is fully lifted.

  2. Remove the cartridges.

  3. Make sure that all of the protective tape has been removed from the contacts on the ink cartridge.

  4. Replace the cartridges.

  5. Snap the lids closed.

  6. Close the printer's front cover.

  7. When prompted on the printer's LCD to choose New or Old, choose Old.

  8. Press Select.
new_note.jpg Note: For more information about reseating ink cartridges, refer to the Maintenance or Ink Cartridge Maintenance section in the Online User's Guide.

Back to Top
» Reposition the Encoder Strip
  1. Remove the power cord from the printer.

  2. Lift the scanner unit to expose the inside, where the printer cartridges are located.

  3. Gently slide the ink cartridge carrier to the middle of the printer.

  4. Gently move the top part of the printer belt to the right.

  5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.

    968_encoder_left.jpg
    Figure 1: Inkjet Printer Encoder Strip

  6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.

  7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.

  8. Once the encoder strip has been re-seated, close the scanner lid.

  9. Re-connect the power cord to the printer.

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1 Answer

Printer 964


Error 0502-Carrier Stall indicates a physically blocked carrier. This condition can occur for many possible reasons. Most often, the carrier is blocked because the ink cartridge lids are open while the printer is on (Figure 1).

carrierstall.jpg
Figure 1: Open Ink Cartridge Lids

Reseat the Ink Cartridges and Make Sure the Lids Are in Place
  1. Make sure the printer is turned on.

  2. Lift the printer's front cover.

    new_note.jpg Note: The ink cartridge should be in the up/loading position unless the printer is busy.
  1. Squeeze the tabs on the cartridge lids and lift the cartridge lids up. The cartridge pops up when the lid is fully lifted.

  2. Remove the cartridges.

  3. Make sure that all of the protective tape has been removed from the contacts on the ink cartridge.

  4. Replace the cartridges.

  5. Snap the lids closed.

  6. Close the printer's front cover.

  7. When prompted on the printer's LCD to choose New or Old, choose Old.

  8. Press Select.
new_note.jpg Note: For more information about reseating ink cartridges, refer to the Maintenance or Ink Cartridge Maintenance section in the Online User's Guide.

Back to Top
» Reposition the Encoder Strip
  1. Remove the power cord from the printer.

  2. Lift the scanner unit to expose the inside, where the printer cartridges are located.

  3. Gently slide the ink cartridge carrier to the middle of the printer.

  4. Gently move the top part of the printer belt to the right.

  5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.

    968_encoder_left.jpg
    Figure 1: Inkjet Printer Encoder Strip

  6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.

  7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.

  8. Once the encoder strip has been re-seated, close the scanner lid.

  9. Re-connect the power cord to the printer.
If this information has not solved your issue, then you have to contact Dell. They may need to replace the printer.

Jul 02, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Replace ink cartridge


1 Make sure the printer is on.
2 Lift the scanner unit until the scanner support keeps it open.
The print cartridge carrier moves and stops at the loading position.
3 Squeeze the tabs on the cartridge lids, and then lift the lids.
4 Remove the old cartridges.
5 Remove the stickers and transparent tape from the bottom of the cartridges.
6 Insert the new cartridge. Make sure the color print cartridge is
secure in the left carrier and then snap the lid closed.
If you are installing a black print cartridge, make sure that it is
secure in the right carrier, and then snap the lid closed.
7 Lift the scanner unit and push the scanner support back while
lowering the scanner unit until it is completely closed.

Mar 02, 2008 | Lexmark X1150 All-In-One InkJet Printer

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