Question about SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard Drive

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SanDisk not recognized by computer

Hi there,

I used to be able to use my SanDisk flashstick at work to read files that I brought from home (just .doc, .xls, and .pdf). Now, the computer is not recognizing anything that I plug into the USB ports, whether an iPod charger or the flashstick.

The flashstick is a SanDisk micro (SDCZ6-4096RB). I tried to install a driver though I have Windows XP so the driver isn't needed.

Is there something wrong with the USB ports and is there something that I can do to re-adjust them?

Posted by on

  • krissyn Feb 11, 2008

    I wasn't able to access the Device Manager since I don't have administrative rights to the computer, but I've contacted my Help Desk at the office to see if they can do it for me. I have no doubt that the advice you gave is the solution, but unfortunately, I can't access it at this time.

    Thanks so much!!

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  • 58 Answers

Follow these steps:

  1. Go to START > Right-click My Computer > PROPERTIES
  2. On the tabs, click Hardware > DEVICE MANAGER
  3. Press the + sign next to the Universal Serial Bus controllers.
  4. Doubble-click the first one
  5. When the new window comes up, click Drvers from the tabs, and click "uninstall"
  6. Repeat step 5 for all devices
  7. Restart your computer.
After your computer restarts, plug in your flash drive and it should work.

If that doesn't work, then the USB ports on your computer are dead. You can try to get new USB hardware at a computer store to plug into your computer (THIS IS NOT THE SAME AS A USB HUB!)

Posted on Feb 11, 2008

  • Stephen Ratajczak Jr. Aug 20, 2011

    Clean the flash drive in some boiling hot water, and hot blow dry it good.




    -Biffbee

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