Question about Epson Stylus RX560 All-In-One InkJet Photo Printer

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Epson RX560 ink cartidges not recognised

Have installed new epson original ink cartridges and I get an error saying they are not recognised - thought I might have touched the chip so have tried another lot and still get the same error - what can I do?

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  • Anonymous Jan 13, 2009

    Printer epsom R300 ink cartridges not recognised

  • Anonymous Mar 27, 2014

    Yellow ink chip cannot be read

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Report this to Epson Support.
Remove all cartridges and switch the printer off
Reinsert and retry.
Download the Epson utility www.ssclg.com
and use it to Reset counters.

Posted on Feb 11, 2008

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Posted on Jan 02, 2017

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Why is power button light blinking green on Epson SX200 printer?


Regarding your recent inquiry about the Epson T071 ink cartridge error message ("Ink Light is red", "Cartridge Not Recognized", "Replace Cartridge", "Installed ink cartridge is expended." or similar cartridge/printer alert message) associated with your Epson SX200 printer, the cartridge probably has a mis-programmed smart chip...

NOTE: If you had the cartridge refilled, the cartridge chip must be reset. Re-programming, which typically yields a green light to show success, it does not always result in correct smart chip reprogramming. It is also possible they may have forgotten to re-program the ink cartridge. If a compatible/clone cartridge, it could be a reprogramming issue or defective chip (which is common). Or, such a failure could be an electrical failure of the ink cartridge itself*. Unfortunately there is nothing you can do from home....the chip(s) need to be re-programmed (at refiller) or replaced with a new cartridge from vendor.


*OTHER POSSIBLE CAUSES OF FAILURE:
Either the external chip or internal ink sensor is electrically bad (the internal ink sensor detects if cartridge is really out of ink). If you return the cartridge to your retail refiller and they re-program the cartridge(s) a 2nd time but the "replace cartridge" message, or similar blocking message persists, then this is the likely cause and the cartridge will need to be replaced with a new one.

1) Confirm if this is just a nuisance/annoyance alert (i.e. "non-genuine" cartridge ) vs. an actual 'unrecognized cartridge' alert (i.e. Red X's on printer display / Windows pop-up message). Please visit the following Inkjet411 support page which will help you delineate the difference: http://inkjet411.com/?page_id=73

2) On some Epson printer models you may need to scroll thru the menu options AT THE PRINTER'S CONTROL MENU (i.e. right arrow key) to help determine which specific ink cartridge is actually causing the 'Unrecognized Cartridge' error condition. On the other hand, for general 'non-genuine' cartridge alerts, typically you can bypass these errors by clicking thru the acknowledgement prompts or via the arrow keys: http://inkjet411.com/?page_id=1939

3) We suggest you remove all the ink cartridges, inspect the smart-chips condition (on rear side) and ensure there are no cuts/gashes or ink residue present on the micro-chip surfaces. To be sure we suggest you clean the micro-chip surfaces; click here to see 2 different pictures of this along with cleaning instructions: http://inkjet411.com/?page_id=1939

4) If the error continues (following ink tank re-programming a 2nd time), then we suggest you install a new genuine Epson ink cartridge into the printer to verify the permanent PRINTHEAD is functioning ok. Here is how the PRINTHEAD works: http://inkjet411.com/?page_id=2054

NOTE 2: Following refilled cartridge installation, your printer/computer may display an ink alert message such as "non-genuine cartridge" or "you have not installed genuine Epson ink cartridges" - these are COMPLETELY NORMAL alerts when using refilled ink cartridges. Press proceed/continue/accept/yes/OK to dismiss the prompt. In some cases you may have to scroll over using the arrow keys to dismiss the alerts. Additional alerts may be displayed the first time you go to print or copy - dismiss the alerts accordingly to resume normal print operations. For more information on Epson ink cartridge alert messages please visit: http://inkjet411.com/?page_id=1939

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CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors or permanent PRINTHEAD damage (especially for 3rd party inks which contain volatile organic compounds or VOCs). We do NOT suggest refilling these types of ink cartridges.....refilling of Epson original/genuine ink cartridges is only suggested!

Epson T068 thru T130 Ink Refilling Services & Additional Cautions: http://www.youtube.com/watch?v=Jp575rE9y0Q

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NOTE 3: If, after replacing the cartridge(s), with brand new Epson Original ink cartridge(s), is the only solution which corrects the problem, then you likely have a defective cartridge (internal ink level monitoring circuit), unrelated to the refilled cartridges. If, after replacing the cartridge, or cartridges, with brand new Epson Original ink cartridges, does NOT correct the problem, then you may have a defective PRINTHEAD (i.e. permanent electrical sub-assembly which the cartridges plug into). For more information please visit our support page which explains the natural degradation of PRINTHEADs over time: http://inkjet411.com/?page_id=2934
---

For any additional questions please contact us directly: Inkjet411help@gmail.com

-Thank you

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My Epson Stylus NX400 won't recognize any of the ink cartridge after I performed a head cleaning and nozzle check option. There are still ink inside and they are original genuine ink. What should I do?


Did you remove the ink cartridge when you did the head cleaning and nozzle check, if so, did you touch the copper circuit chip on the cartridge? . . The chip is normally what tells the printer how much ink is remaining in the cartridge and if it cannot read this, it may not recognise that the cartridge is genuine and still has ink remaining inside. . . .You can try cleaning the chip with a soft dry cloth otherwise you may have to install a replacement cartridge. . . See http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=Doc&oid=106004&prodoid=63075469 for the User Guide showing how to replace ink cartridges for this printer.

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1 Answer

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A clone cartridge is a type of third-party ink cartridge that uses an identical chip to the original ink cartridge. People buy cloned cartridges to save money, since original cartridges are more expensive. However, sometimes the Epson printer does not recognize the cloned ink cartridge. After you install the cartridge, you might receive a message that says "An ink cartridge cannot be recognized." In this case, you will have to disable the Epson printer monitor.

Read more: How to Make an Epson Printer Recognize Clone Cartridges ' eHow.co.uk http://www.ehow.co.uk/how_6163069_make-printer-recognize-clone-cartridges.html#ixzz1YgKjqw42

Instructions
    • 1

      Install your cloned ink cartridge into the Epson printer.

    • 2

      Go to "Start > Control Panel" on your computer.

    • 3

      Double-click on "Printer."

    • 4

      Right-click on the icon of your Epson printer and choose "Printer Preferences" at the bottom of the dialog box.

    • 5

      Click on the tab entitled "Speed and Progress" and see the Epson printer monitor box.

    • 6

      Check off the box that says "Disable Epson Status Monitor" to turn off the ink monitor.

    • 7

      Click "Save" and close the windows. Your cloned ink cartridges should now work.

Epson may also display an error message if you refill the ink cartridges.




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This is a common problem and is caused by faulty or missing chips onthe compatible cartridges. You will need to get them replaced otherwise the printer will not operate. Contact the vendor where you bought them from and ask for repalcements or a refund.

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